Microsoft Exchange Online Archiving
What is Microsoft Exchange Online Archiving?
Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Exchange Online Archiving?
Pros
- Enables Productivity
- Reliable
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Encryption
Storage Optimization
Data Deletion Control and Space Gain
Data Compression
Data Format Native Generic
Restore to Current Format
Ediscovery & Compliance
Archive Storage Connectivity
Long Term Data Retention
Platform Support
Granularity
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Microsoft Exchange Online Archiving Reviews
Sonakshi M.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jun 2025
Best archiving tool in the market
Likeliness to Recommend
What differentiates Microsoft Exchange Online Archiving from other similar products?
the biggest differentiator is the availability of the software and ease to use. It comes part of the bundle with M365 subscription.
What is your favorite aspect of this product?
Favorite aspect is the storage capability and functionality to archive.
What do you dislike most about this product?
Nothing. I feel it is perfect for big size organizations.
What recommendations would you give to someone considering this product?
It is best in the market.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Santosh G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2024
Excellent tool with impressive features
Likeliness to Recommend
What differentiates Microsoft Exchange Online Archiving from other similar products?
it is outstanding comparing to other as it has wonderful seamless integration with Microsoft 365
What is your favorite aspect of this product?
Best email management
What do you dislike most about this product?
We cannot archive emails when it is in offline mode
What recommendations would you give to someone considering this product?
Always try to use all the features in the product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mohammed A.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2025
Reliable email archiving with strong compliance
Likeliness to Recommend
What differentiates Microsoft Exchange Online Archiving from other similar products?
Microsoft Exchange Online Archiving stands out mainly because of how tightly it is integrated with Microsoft 365. It works seamlessly with Exchange, retention policies, and eDiscovery tools without needing separate infrastructure or complex setup. This makes it easier to manage compared to standalone archiving solutions, especially for organizations already using Microsoft services.
What is your favorite aspect of this product?
My favorite aspect is the native integration with Microsoft 365 and Exchange Online. Once enabled, archiving and retention policies work consistently in the background with minimal administrative effort, while still meeting compliance and legal requirements.
What do you dislike most about this product?
The admin experience can feel confusing at times, especially when navigating between different Microsoft portals for archiving, retention, and eDiscovery. Reporting and visibility into storage usage and policy impact could also be clearer.
What recommendations would you give to someone considering this product?
This product works best for organizations that are already invested in Microsoft 365. Make sure you clearly understand retention policies and compliance requirements before enabling it, and plan time to learn the admin tools. If you need heavy customization or advanced reporting, review those limitations in advance.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
