What is Maximizer CRM?
How well do you know your customers? Imagine having a single place to track and share everything you know about each one; from their history and interests, to all your communications, documents and more. MaximizerCRM gives you the tools to drive satisfaction, loyalty and customer champions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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74 Likeliness to Recommend
1
Since last award
90 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Maximizer CRM?
Pros
- Acts with Integrity
- Respectful
- Transparent
- Fair
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Activity and Workflow Management
Collaboration
Customer Service Management
Analytics and Reporting
Account and Contact Management
Lead Management
Marketing Management
Mobile
Quote Contract and Proposal
Telephony and Call Center Management
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Maximizer CRM Reviews
Stanley F.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2023
Used it happily for years.
Likeliness to Recommend
What differentiates Maximizer CRM from other similar products?
Ease of use. For me, adding new companies and contacts are major features. Also, ease of tracking calls with prospects. That's what's most important.
What do you dislike most about this product?
When preparing a letter for making a mass mailing, the editor is cumbersome. Once you know how it works, it works but it's cumbersome.
What recommendations would you give to someone considering this product?
They have a good number of local resellers. I'd would connect with one of the resellers, because they could guide you through the implementation and taking your old information and loading it into Maximizer CRM.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Alfredo S.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Sep 2023
Affordable and effective CRM solution
Likeliness to Recommend
What differentiates Maximizer CRM from other similar products?
Easy to integrate and operate Affordable cost
What is your favorite aspect of this product?
The platform is very intuitive easy to operate, and you find relevant applications or information in an effective way.
What do you dislike most about this product?
Limited capabilities, especially in making proposals/quotes with graphics.
What recommendations would you give to someone considering this product?
If you are an entre/mid-level size company, Maximixer could be a great fit. If you need better marketing integration, you should look for some other options.
Pros
- Effective Service
- Saves Time
- Respectful
- Reliable
Cons
- Slower Product Innovation
- Under Delivered
- Charges for Enhancements
Dennis W.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Vendor Management and Renewal
Submitted Sep 2023
It has stood the test of time & improved each year
Likeliness to Recommend
What differentiates Maximizer CRM from other similar products?
The price and the fact it hasn't increased at all for me since I started 8 years ago. Very reasonable & consistent customer service and price.
What is your favorite aspect of this product?
Super simple if you want it to be, more complicated if you want it to be. It is for all users at different levels & can be more than just a CRM, it is legit a marketing tool if you want it to be.
What do you dislike most about this product?
Sometimes it relies on a solid internet signal more than I have depending on if I am on the road. Saving through the outlook integration is really important to our practice and in order to do that quickly, tethering off a phone etc. can be a slow process. Good WIFI signal is important when saving & uploading files. On uploading files, the maximum of 10 at a time can be annoying.
What recommendations would you give to someone considering this product?
It is Vancouver based, I trust Canadian based products more than anything, give it a try before going outside to find something a little cheaper, the price is right on this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
