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LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 82

Network Quality of Service

85

Network Performance Management

84

Network Reporting

84

Operational Dashboard

84

Traffic Monitoring

83

Network Configuration Management

81

Network Analytics

80

Network Mapping

80

Network Environment Monitoring

78

Network Compliance Management

76

Vendor Capability Ratings

Average 81

Quality of Features

86

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Business Value Created

82

Availability and Quality of Training

82

Breadth of Features

80

Ease of Customization

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

76

LogicMonitor Platform Reviews

Kanhaiyalal C.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Must have application for Monitoring and Alerting

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Logic Monitor can monitor, alert. create report and also integrate with other applications.

What is your favorite aspect of this product?

Alerting and also graphical representation of all the logs of network devices helps a lot in troubleshooting any issues.

What do you dislike most about this product?

Logicmonitor cannot be monitored via mobile.

What recommendations would you give to someone considering this product?

Just use Logicmonitor and it will cover all your needs for monitoring, alerting and taking measures for Network standardization

Pros

  • Altruistic
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Good user interface but expensive

Likeliness to Recommend

7 /10

Pros

  • Friendly Negotiation
  • Caring
  • Fair
  • Appreciates Incumbent Status

Cons

  • Vendor's Interest First
  • Less Productive
  • Vendor Friendly Policies

Betania M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Monitoring and security solution

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Our company has a management system for general monitoring of the entire process of subordinates at general levels, as we also provide the service for better secure surveillance, we use LogicMonitor as our main infrastructure monitoring platform for ourselves internally and for all our managed services customers.

What is your favorite aspect of this product?

With a technology that simplifies many security methods whereby its well developed system has well developed alert thresholds and very effective and flexible notification delivery options which provides us with management convenience whereby it supports a wide range of products, technology services and, its administrative overhead is much less than previous generations of local products that attempt to provide similar functionality.

What do you dislike most about this product?

We would very much like to see less limitation in creating reports in the system to carry out various administrative records as well as having aspects of the user interface/design that are not always completely intuitive so it would be good to add artificial intelligence such as self-help and device compliance checks.

What recommendations would you give to someone considering this product?

We have a great scope with this type of tool that is a great help for companies of any size to capture infrastructure monitoring. One of the best features is that it is an agentless solution, which means you don't have to install an application on all servers as well as it is highly recommended because you can do cloud services monitoring for AWS, GCP, Azure.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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