What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Network Reporting
Operational Dashboard
Traffic Monitoring
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
Kanhaiyalal C.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Must have application for Monitoring and Alerting
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Logic Monitor can monitor, alert. create report and also integrate with other applications.
What is your favorite aspect of this product?
Alerting and also graphical representation of all the logs of network devices helps a lot in troubleshooting any issues.
What do you dislike most about this product?
Logicmonitor cannot be monitored via mobile.
What recommendations would you give to someone considering this product?
Just use Logicmonitor and it will cover all your needs for monitoring, alerting and taking measures for Network standardization
Pros
- Altruistic
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: Initial Implementation
Submitted Nov 2022
Good user interface but expensive
Likeliness to Recommend
Pros
- Friendly Negotiation
- Caring
- Fair
- Appreciates Incumbent Status
Cons
- Vendor's Interest First
- Less Productive
- Vendor Friendly Policies
Betania M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Monitoring and security solution
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Our company has a management system for general monitoring of the entire process of subordinates at general levels, as we also provide the service for better secure surveillance, we use LogicMonitor as our main infrastructure monitoring platform for ourselves internally and for all our managed services customers.
What is your favorite aspect of this product?
With a technology that simplifies many security methods whereby its well developed system has well developed alert thresholds and very effective and flexible notification delivery options which provides us with management convenience whereby it supports a wide range of products, technology services and, its administrative overhead is much less than previous generations of local products that attempt to provide similar functionality.
What do you dislike most about this product?
We would very much like to see less limitation in creating reports in the system to carry out various administrative records as well as having aspects of the user interface/design that are not always completely intuitive so it would be good to add artificial intelligence such as self-help and device compliance checks.
What recommendations would you give to someone considering this product?
We have a great scope with this type of tool that is a great help for companies of any size to capture infrastructure monitoring. One of the best features is that it is an agentless solution, which means you don't have to install an application on all servers as well as it is highly recommended because you can do cloud services monitoring for AWS, GCP, Azure.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity