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LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 82

Network Quality of Service

85

Network Performance Management

84

Network Reporting

84

Operational Dashboard

84

Traffic Monitoring

83

Network Configuration Management

81

Network Analytics

80

Network Mapping

80

Network Environment Monitoring

78

Network Compliance Management

76

Vendor Capability Ratings

Average 81

Quality of Features

86

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Business Value Created

82

Availability and Quality of Training

82

Breadth of Features

80

Ease of Customization

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

76

LogicMonitor Platform Reviews

Cerina C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Powerful Hybrid Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Has strong integration capabilities as it supports thousands of APIs and integrations ensuring it integrates seamlessly with our financial apps monitoring, ticketing systems and SIEM tools Has a hybrid infrastructure monitoring and this reduces tool sprawl

What is your favorite aspect of this product?

Very scalable in large environments The proactive monitoring and alerting such that issues are detected before they cause outages

What do you dislike most about this product?

Initial setup has a learning curve due to configuration alerts, integration and dashboards set up

What recommendations would you give to someone considering this product?

Train new NOC analysts before they fully use the system to ensure they do not struggle with initial setup and learning curve

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2025

Logicmonitor provides solid value for the expense

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Cons

  • Under Delivered

Madison C.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Monitoring made smarter

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

It enables me to monitor everything in one location. Even though I have very complex systems, that does not make them difficult to use.

What is your favorite aspect of this product?

The platform keeps up without needing a lot of extra work or causing problems. It just handles more without the stress.

What do you dislike most about this product?

The UI could be more intuitive.

What recommendations would you give to someone considering this product?

Map your environment first before you deep dive with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular LogicMonitor Platform Comparisons

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