What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Network Reporting
Operational Dashboard
Traffic Monitoring
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
Cerina C.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2026
Powerful Hybrid Monitoring Tool
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Has strong integration capabilities as it supports thousands of APIs and integrations ensuring it integrates seamlessly with our financial apps monitoring, ticketing systems and SIEM tools Has a hybrid infrastructure monitoring and this reduces tool sprawl
What is your favorite aspect of this product?
Very scalable in large environments The proactive monitoring and alerting such that issues are detected before they cause outages
What do you dislike most about this product?
Initial setup has a learning curve due to configuration alerts, integration and dashboards set up
What recommendations would you give to someone considering this product?
Train new NOC analysts before they fully use the system to ensure they do not struggle with initial setup and learning curve
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Jun 2025
Logicmonitor provides solid value for the expense
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Cons
- Under Delivered
Madison C.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2025
Monitoring made smarter
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
It enables me to monitor everything in one location. Even though I have very complex systems, that does not make them difficult to use.
What is your favorite aspect of this product?
The platform keeps up without needing a lot of extra work or causing problems. It just handles more without the stress.
What do you dislike most about this product?
The UI could be more intuitive.
What recommendations would you give to someone considering this product?
Map your environment first before you deep dive with it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity