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LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 82

Network Quality of Service

85

Network Performance Management

84

Network Reporting

84

Operational Dashboard

84

Traffic Monitoring

83

Network Configuration Management

81

Network Analytics

80

Network Mapping

80

Network Environment Monitoring

78

Network Compliance Management

76

Vendor Capability Ratings

Average 81

Quality of Features

86

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Business Value Created

82

Availability and Quality of Training

82

Breadth of Features

80

Ease of Customization

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

76

LogicMonitor Platform Reviews

Barry C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Efficient uptime monitoring platform

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

LogicMonitor allows us to centralize our monitoring, correlate relevant logs with metrics in a single platform. All of the data is visualized in interactive charts, where we can zoom in on specific details or filter by date and time to get a closer look at our data and potentially discover patterns in our performance from a time-related perspective.

What is your favorite aspect of this product?

Granular web page load test allows us to monitor the performance of every single element. We can also overview historical data and evaluate the performance of our page over time, which helps to spot performance trends and issues

What do you dislike most about this product?

Assigning a custom dashboard based on the person's role in the team and the automated reporting to allow us send uptime monitoring data via automated links or API on a frequency we decide

What recommendations would you give to someone considering this product?

LogicMonitor offers an All-in-One Monitoring Solution covering the monitoring of Websites, Server, Cloud, Networks, Applications, and Real Users

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rafael M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

LogicMonitor is a fantastic monitoring platform for a wide array of devices and services. Initial implementation with the LogicMonitor team was excellent. The product is very straightforward and easy to implement. Developing custom datasources is straightforward in either Powershell or Groovy.

What is your favorite aspect of this product?

Initial implementation with the LogicMonitor team was excellent. The product is very straightforward and easy to implement. Developing custom datasources is straightforward in either Powershell or Groovy.

What do you dislike most about this product?

Lack of transparency on pricing on main website didn't like much to make manual adjustments required for alert notifications and also customization in other complex environments

What recommendations would you give to someone considering this product?

If you are looking for Consolidating multiple siloed solutions into a single pane of glass for sure it's your tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amit B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

You get very minute details of the network through Logic Monitor. We can pause and resume alerts.

What is your favorite aspect of this product?

Very easy to use and information is available for each device such as vulnerability check

What do you dislike most about this product?

Sometimes the collector miss the data and send out false positive alerts.

What recommendations would you give to someone considering this product?

It is new tool with many features. Must try it out for monitoring.

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Helps Innovate

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