Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
LogicMonitor Platform Logo Award Winner Product Badge
LogicMonitor Platform Logo Award Winner Product Badge
LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

Filter By

LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 82

Network Quality of Service

85

Network Performance Management

84

Network Reporting

84

Operational Dashboard

84

Traffic Monitoring

83

Network Configuration Management

81

Network Analytics

80

Network Mapping

80

Network Environment Monitoring

78

Network Compliance Management

76

Vendor Capability Ratings

Average 81

Quality of Features

86

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Business Value Created

82

Availability and Quality of Training

82

Breadth of Features

80

Ease of Customization

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

76

LogicMonitor Platform Reviews

Nestor W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Innovative integrations for leading brands

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

In my perspective with the use of dashboards, topology mapping, forecasting, and extensive reporting, network performance can be better seen, and problems with bandwidth and performance bottlenecks may be located. Far apart from its technical features, its customer assistance is also adorable.

What is your favorite aspect of this product?

Our company actively monitors servers and cloud infrastructure with LogicMonitor for both events and resource usage. Since LogicMonitor offers greater value for us and is more effective, dependable, and efficient in delivering functionality, it has replaced the others. In LogicMonitor, creating users is quite simple, and using roles to manage rights is straightforward. The support for LogicMonitor is excellent. We encountered no problems, and their reaction time is quick.

What do you dislike most about this product?

I haven't yet discovered any substantial flaws that need to be addressed, but I'm confident that as I continue to learn about the product, I'll come across some scenarios where the product may require some changes or the option for me to offer input.

What recommendations would you give to someone considering this product?

If you are also having difficulties with other tools like I am, then give the LogicMonitor Platform a shot. By comparing actual performance to a predetermined baseline of performance, LogicMonitor Platform proactively identifies network issues and offers solutions. It will be a great partner in the growth of your company.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Chris D.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Professional, and savvy network observability tool

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

There are many network monitoring systems on the market, but LogicMonitor Platform stands out since it made it possible for us to implement such a strong and cloud-ready operational architecture for successfully satisfying important business pressures. Using this we can easily obtain comprehensive foresight by analyzing IT data in real time for anomaly detection.

What is your favorite aspect of this product?

LogicMonitor Platform delivers a user-friendly interface with data discovery, reporting, and visualization tools for frequent and efficient monitoring. The strongest and most admirable aspects are outlier detection, an emergency alert system, strong deep monitoring, and quick root cause analysis. Along the way, we were also supported by a generous, responsible, and accessible community. Specially engineered, a single platform where all the requested and cutting-edge features are.

What do you dislike most about this product?

We've also had a couple of instances where the collectibles will miss out on the library and then crash. However, as an end user, I found the interactions needlessly convoluted when it came to creating new integrations or attaching concepts to current systems.

What recommendations would you give to someone considering this product?

The fantastic LogicMonitor Platform is a platform that has every element required for comprehensive network monitoring. Incorporating monitoring across IT systems and apps is one of the optimal solutions for any size solution to save money while also reducing risk. You can reduce your costs for maintenance and subscription by replacing a number of line components.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Vincenzo S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Convenient network monitoring methodology

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

The greatest SaaS-based platform for gaining unified network-wide observability is LogicMonitor Platform, which is powerfully and cleverly designed so that all previously dispersed icons may now be accessed from a single location. It is now much easier to observe data locations, clouds, and applications than before. This solution provides total visibility across the technology stack along with ideas, connotation, and linkage to boost efficiency.

What is your favorite aspect of this product?

The finest feature of the LogicMonitor Platform is that I have access to all necessary and credibility-efficient technologies, which allow me to acquire deep observability in the end. Its interface and stronger reporting capabilities - which I haven't discovered even after spending money on more expensive tools—are its key selling points. With this, I can govern, onboard, and analyze infrastructure, applications, and IT from a single authoritative source.

What do you dislike most about this product?

LogicMonitor appears to work well so far with Linux-based structures, but it takes some effort to supervise Windows-based frameworks. As long as we had control over the data, the tool was capable of monitoring almost any criteria we desired.

What recommendations would you give to someone considering this product?

LogicMonitor Platform is the perfect choice for large corporations looking for a robust and highly integrated system that can handle complex operational requirements. With the aid of this unified platform that enables the gathering, assessment, conceptualization, and interpretation of observations in hybrid environments, LogicMonitor Platform unifies IT and technical teams around a common goal.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Most Popular LogicMonitor Platform Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171