Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Lavu Restaurant POS Logo Award Winner Product Badge
Lavu Restaurant POS Logo Award Winner Product Badge
Lavu Inc.

Lavu Restaurant POS

Composite Score
8.0 /10
CX Score
8.0 /10
Category
Lavu Restaurant POS
8.0 /10

What is Lavu Restaurant POS?

As featured in Gordon Ramsey's Kitchen Nightmares! STARTING AT $59/MO WITH FREE HARDWARE INCLUDED. Purpose-built for restaurants by restaurant people, Lavu's easy-to-use, mobile POS and restaurant management platform is designed to fit any dining type, cuisine, and budget. Lavu streamlines operations and increases revenue while delighting customers. Offering in-house payment processing, online ordering, detailed reporting, loyalty programs, labor management, inventory management & more.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Lavu Restaurant POS won the following awards in the Restaurant POS category

Filter By

Lavu Restaurant POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Lavu Restaurant POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lavu Restaurant POS?

0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Check Settlement Types

91

Table Reservations Management

90

Kitchen Course Management

90

Mobile Capabilities

86

Payment Processing

83

PCI Compliance

83

Off Line Operations

82

Workforce Management

81

Integrations

81

Multiple Venue Property Concept Support

80

Advanced Compliance & Statutory

80

Vendor Capability Ratings

Average 85

Ease of Implementation

94

Breadth of Features

91

Usability and Intuitiveness

90

Vendor Support

88

Ease of Customization

86

Availability and Quality of Training

84

Business Value Created

84

Ease of Data Integration

82

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

77

Lavu Restaurant POS Screenshots

Lavu Restaurant POS Downloads

Lavu Restaurant POS Reviews

harshita c.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Simply the best tool in its segment

Likeliness to Recommend

8 /10

What differentiates Lavu Restaurant POS from other similar products?

Lavu is a great user-friendly system that allows ease of use for both front and back-end users and the reports are awesome!

What is your favorite aspect of this product?

The Ux is simple and easy to teach and understand, the ability to go to the back end to add or edit food items and intermediately see the changes on the app is wonderful.

What do you dislike most about this product?

There is no free trail available, which I feel should be available.

What recommendations would you give to someone considering this product?

The promotion and discount management has very effective suggestions and is very easy to activate and implement. It has real-time sales and order reports and metrics to monitor daily sales at all times.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Murtaza I.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Robust and Reliable iPad Based POS

Likeliness to Recommend

8 /10

What differentiates Lavu Restaurant POS from other similar products?

Easy to use, we never had given trainings to our servers/order takers as LAVU POS is designed in a way everyone can use it just a simple walk-through does the job it's very effective, works well no crashes. Lavu POS comes with tons of features or customize options available in the control panel i.e. resend options you can enable or disable it or item once sent to the kitchen cannot be removed from the order screen it can be voided. Switch between order types dine-in or takeaway from the main screen rather going here and there on other POS. Customer information can be extracted in a CSV format that we often use for marketing new offers.

What is your favorite aspect of this product?

Very powerful reporting tools: Action logs = when and what is being sent to the kitchen, shows information about order opening and closing time, username of the server/order taker. Revenue Center = This helps finance department a lot as we have customized table layout. In the revenue center we can check sales from different channels. Payment method = Separate payment method created easier to match the sales with POS devices. Other payment methods created like House Account, IoU Staff, Owners.

What do you dislike most about this product?

Nothing left to dislike they have improved a lot.

What recommendations would you give to someone considering this product?

Anyone who wants to do independently manage everything should go for Lavu without even thinking it's easier, powerful, secure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jennifer C P.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

An easy to use and endlessly customizable POS.

Likeliness to Recommend

10 /10

What differentiates Lavu Restaurant POS from other similar products?

Easy to set up and customize menu as well as loyalty programs and payment options. Highly intuitive to learn; new servers were able to place orders on their first day worth little help and generally has a full understanding after about a week. Also, whenever we had any technical problems, the help desk was always able to get it sorted out quickly

What is your favorite aspect of this product?

Customization

What do you dislike most about this product?

I'm not sure of this has been fixed since I used Lavu last, a few years ago, but at the time, our POS would go down every time the internet went out. It would be nice to have a backup

What recommendations would you give to someone considering this product?

Just try it. You won't be disappointed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Lavu Restaurant POS Comparisons

Visit our IT Crisis Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171