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Know Your Customer Limited

Know Your Customer

Composite Score

8.1 /10

CX Score

8.3 /10

12 Reviews Write a Review

What is Know Your Customer?

Know Your customer is a digital platform that is setting a new standard in the space of Anti-Money Laundering, Corporate KYC and ID Verification. By centralizing the onboarding process for all client types within one solution, Know Your Customer strengthens compliance, reduces costs and delivers outstanding customer experiences to both individuals and corporate clients.

Company Details

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Know Your Customer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Know Your Customer?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Respectful
Client's Interest First
Helps Innovate

Feature Ratings

Average 87

Real-Time Transaction Monitoring

100

Integration with Third-Party Applications & Systems

100

Dashboards, Analytics and Reporting

100

Audit Trail

100

Regulatory Compliance

100

Know Your Customer (KYC) Process Integration

False Positive Remediation

Global Coverage

Enforcement and Sanction Watch Lists

Customer Risk Scoring

Politically Exposed Persons (PEP) Screening

Vendor Capability Ratings

Average 84

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Know Your Customer Reviews

Tokunbo O.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

KYC for Banking..... Definitely Recommend!!!

Likeliness to Recommend

9 /10

What differentiates Know Your Customer from other similar products?

I have not used other products so I can not compare.

What is your favorite aspect of this product?

The quality and coverage of official registry data and documents is impressive.

What do you dislike most about this product?

I can't quite pinpoint any downsides in my own opinion.

What recommendations would you give to someone considering this product?

It is effective in flagging high-risk customers like politically exposed persons (PEPs) or cash-heavy businesses making it easy to reflect the organisations risk profile. It is easy connect with core banking systems, transaction monitoring tools, and AML processes. That way, you can keep an eye on customer behavior over time, not just at onboarding.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adebayo O.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2025

Simple and Secure KYC Process

Likeliness to Recommend

10 /10

What differentiates Know Your Customer from other similar products?

Know Your Customer stands out for its intuitive interface, real-time global watchlist screening, and highly customizable onboarding workflows that adapt to different risk levels

What is your favorite aspect of this product?

I love how quickly and easily I can complete identity verification with just a selfie and an ID upload.

What do you dislike most about this product?

Sometimes the document upload can be slow or glitchy, which delays the verification process.

What recommendations would you give to someone considering this product?

They should make sure their documents are clear and up-to-date to avoid delays, and take advantage of their user-friendly mobile features for a smooth experience

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

PRINCE D.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

Efficient and Reliable KYC Solution

Likeliness to Recommend

10 /10

What differentiates Know Your Customer from other similar products?

Know Your Customer stands out for its seamless integration of global company registry access and real-time data verification. Its intuitive interface and customizable workflows make onboarding faster and more efficient compared to other KYC platforms.

What is your favorite aspect of this product?

My favorite aspect of Know Your Customer is its ability to automate complex compliance processes while maintaining accuracy. The real-time access to official company registries makes due diligence much faster and more reliable

What do you dislike most about this product?

What I dislike most about Know Your Customer is that it can sometimes be overwhelming due to its extensive features, which might require more training to fully utilize. Additionally, the user interface could be more intuitive for new users.

What recommendations would you give to someone considering this product?

I would recommend Know Your Customer for its thoroughness in compliance and verification processes, especially if your organization deals with a high volume of clients. However, be prepared for the learning curve and consider investing time in training to get the most out of its features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Know Your Customer

What is Know Your Customer?

Company Details

Need Assistance?

Know Your Customer Ratings

90 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Know Your Customer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Transaction Monitoring Track activity as it occurs to identify suspicious patterns, anomalies, and deviations from a customer's typical behaviour.

Integration with Third-Party Applications & Systems Connects with core banking, CRM, onboarding, and third‑party data platforms.

Dashboards, Analytics and Reporting Provides risk summaries, compliance metrics, and management-level reporting views.

Audit Trail Maintains detailed logs of screenings, decisions, and actions for regulatory audits.

Regulatory Compliance Aligns screening and risk practices with AML, KYC, and global regulatory standards.

Know Your Customer (KYC) Process Integration Customer onboarding and due diligence workflows to support compliance checks including Ultimate Beneficial Owners (UBOs) for corporate clients..

False Positive Remediation Resolves false positives using either human curators and/or machine-enabled algorithms.

Global Coverage Supports screening across multiple countries, jurisdictions, and regulatory regimes.

Enforcement and Sanction Watch Lists Monitors watch lists of individuals who are sanctioned or wanted by enforcement authorities domestically and abroad.

Customer Risk Scoring Assigns risk levels based on screening results, associations, and regulatory risk indicators.

Politically Exposed Persons (PEP) Screening Detects politically exposed persons and their close associates to support enhanced due diligence requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Know Your Customer Reviews

Tokunbo O.

KYC for Banking..... Definitely Recommend!!!

Likeliness to Recommend

Pros

Adebayo O.

Simple and Secure KYC Process

Likeliness to Recommend

Pros

PRINCE D.

Efficient and Reliable KYC Solution

Likeliness to Recommend

Pros

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Feature Ratings

Real-Time Transaction Monitoring

Integration with Third-Party Applications & Systems

Dashboards, Analytics and Reporting

Audit Trail

Regulatory Compliance

Know Your Customer (KYC) Process Integration

False Positive Remediation

Global Coverage

Enforcement and Sanction Watch Lists

Customer Risk Scoring

Politically Exposed Persons (PEP) Screening

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support