What is JumpCloud?
At the intersection of devices, identities, and access, JumpCloud's cloud directory platform unifies the IT resources in any company's infrastructure.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JumpCloud?
Pros
- Respectful
- Continually Improving Product
- Unique Features
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Privileged Account Discovery
Access Control
Integration with Helpdesk Apps
PAM as a Service Option (PAMaaS)
IP address Restrictions
Service Account Governance (SAG)
Live Session Monitoring
Forensic Investigation Capability
Multi-Platforms/XaaS/Cloud/Hybrid support
Privileged Behavioural Analytics
Compliance Reporting
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Implementation
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
JumpCloud Reviews
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
The product which can compete with AD : JumpCloud.
Likeliness to Recommend
Pros
- Performance Enhancing
- Caring
- Transparent
- Helps Innovate
Maximo L.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2021
Excellent and reliable , easy to implement!
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
Unique prices, active responses, great support experience.
What is your favorite aspect of this product?
Easy integration, easy to deploy. easy to understand.
What do you dislike most about this product?
Is the simple way to jump your services to the cloud, without compromising your infrastructure.
What recommendations would you give to someone considering this product?
Go ahead and you will find out by yourself the great and powerful tool to manage any organization from the Cloud.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joaquín R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Fantastic product! Easy to use and reliable
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
It's the only product of this kind that i have used
What is your favorite aspect of this product?
That is very safe
What do you dislike most about this product?
Nothing at the moment, i have been using it only for 6 months
What recommendations would you give to someone considering this product?
Go for it, its really good.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing