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7/10 in Privileged Access Management

Response
Distribution
33Reviews

JumpCloud

JumpCloud

At the intersection of devices, identities, and access, JumpCloud's cloud directory platform unifies the IT resources in any company's infrastructure.

8.5

Composite Score

Composite
Score

8.6

CX Score

CX
Score

+87

Emotional Footprint

Emotional
Footprint

91%

Likeliness to Recommend

Likeliness
to Recommend

7/10 in Privileged Access Management

Response
Distribution
33Reviews
Category Features
  • Access Control
  • |
  • Audit, Reporting & Compliance
  • |
  • Compliance Reporting
  • |
  • Forensic Investigation Capability
  • |
  • Integration with Helpdesk Apps
  • |
  • Integration with SIEM Solutions
  • |
  • IP address Restrictions
  • |
  • Live Session Monitoring
  • |
  • Multi-Factor Authentication (MFA)
  • |
  • Multi-Platforms/XaaS/Cloud/Hybrid support
  • |
  • PAM as a Service Option (PAMaaS)
  • |
  • Password Vaulting
  • |
  • Privileged Account Discovery
  • |
  • Privileged Account Life Cycle Management
  • |
  • Privileged Behavioural Analytics
  • |
  • Privileged Password Management
  • |
  • Privileged Remote Access
  • |
  • Privileged Session Monitoring and Control
  • |
  • Service Account Governance (SAG)

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9 / 10

Information Technology

Tired of fighting Active Directory? Try JumpCloud.

Vendor Capability Satisfaction

  • 3
  • Business Value Created
  • 3
  • Breadth of Features
  • 3
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 4
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 3
  • Availability and Quality of Training
  • 3
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Privileged Account Life Cycle Management
  • 4
  • Multi-Factor Authentication (MFA)
  • 4
  • Privileged Password Management
  • -
  • Audit, Reporting & Compliance
  • -
  • Password Vaulting
  • -
  • Privileged Session Monitoring and Control
Recommends
10 / 10

Information Technology

Fantastic product backed by quality personnel.

Vendor Capability Satisfaction

  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Ease of Implementation
  • 3
  • Availability and Quality of Training
  • 3
  • Ease of Customization
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Data Integration
  • 4
  • Vendor Support
  • 4
  • Usability and Intuitiveness
  • 3
  • Quality of Features
  • 4
  • Breadth of Features
  • 3
  • Business Value Created

Product Feature Satisfaction

  • 2
  • Multi-Factor Authentication (MFA)
  • 3
  • Audit, Reporting & Compliance
  • -
  • Password Vaulting
  • -
  • Privileged Account Life Cycle Management
  • -
  • Privileged Password Management
  • -
  • Privileged Session Monitoring and Control
Recommends
9 / 10

Information Technology

A pretty good cloud product

Vendor Capability Satisfaction

  • 3
  • Breadth of Features
  • 3
  • Quality of Features
  • 2
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 3
  • Vendor Support
  • 2
  • Ease of Data Integration
  • 2
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 3
  • Availability and Quality of Training
  • 2
  • Ease of Implementation
  • 2
  • Business Value Created

Product Feature Satisfaction

  • 3
  • Audit, Reporting & Compliance
  • 3
  • Privileged Account Life Cycle Management
  • 3
  • Privileged Password Management
  • 3
  • Privileged Session Monitoring and Control
  • 4
  • Multi-Factor Authentication (MFA)
  • 4
  • Password Vaulting
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