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Jobber Logo
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Jobber

Jobber

Composite Score
7.5 /10
CX Score
7.9 /10
Category
Jobber
7.5 /10

What is Jobber?

Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.

Company Details


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Awards & Recognition

Jobber won the following awards in the Field Service Management category

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Jobber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jobber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jobber?

0% Negative
5% Neutral
95% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Feature Ratings

Average 80

Quotes and Estimates

87

GPS Tracking

83

Service Scheduling

83

Online Booking

82

Mobile App

81

Application Integration

80

Dashboards, Analytics and Reporting

80

Billing and Invoice Management

80

Field Service Workflow Management

79

Field Sales Enablement

79

Field Service Knowledge Management

74

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

85

Availability and Quality of Training

83

Business Value Created

81

Ease of Customization

80

Ease of IT Administration

80

Vendor Support

80

Ease of Implementation

79

Quality of Features

79

Product Strategy and Rate of Improvement

77

Breadth of Features

75

Ease of Data Integration

74

Jobber Reviews

Danielle M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2025

Save Time and Boost Efficiency

Likeliness to Recommend

8 /10

What differentiates Jobber from other similar products?

It allows me to enter any keyword and find exactly what I'm looking for, which streamlines my process of searching for positions.

What is your favorite aspect of this product?

By providing new job ideas and helping me discover positions through its search tool.

What do you dislike most about this product?

I found the setup process to be somewhat challenging, particularly towards the end. It was not clear from the beginning that there was a payment required to apply for jobs, which was an unwelcome surprise. I believe the cost should be disclosed upfront to avoid any misunderstandings or surprises later on.

What recommendations would you give to someone considering this product?

Take your time and explore

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Santosh K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Best field service management solution !

Likeliness to Recommend

9 /10

What differentiates Jobber from other similar products?

Jobber is best of all as it provides flexible pricing structure for subscription which enables different businesses to work as per their requirement. Also, integration is seamless and improved CRM functionalities helps users to great extent unlike other alternatives. the UI interface is easy to access and use

What is your favorite aspect of this product?

User friendly interface which is easy to use and navigate in the best possible manner. Daily operational processes are smoothened and streamlined to its best. Scheduling meetings, managing multiple clients and invoicing in efficient manner. Improved customer interactions is the best aspect

What do you dislike most about this product?

No issues found as such

What recommendations would you give to someone considering this product?

Evaluating and assessing one's business need is most crucial before finalising the product. Read user reviews in public domain and check for the integration capabilities during trial period

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Kyle G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Jobber is helping us optimize our business

Likeliness to Recommend

8 /10

What differentiates Jobber from other similar products?

Thanks to Jobber, we were able to centralize all of our operations. It makes it easy for me to manage my entire company. Regardless of my location. It gives me total command and visibility into everything happening, no matter where I am. I could be anywhere—in the field, at the office, or even abroad.

What is your favorite aspect of this product?

Simple interface, bulk invoicing, and neat design. We wish Jobber would keep pouring resources into improving the present platform, but it does have some great features that are hard to find elsewhere. As a developing business offering a variety of services, you will find the platform severely lacking and the integrations inadequate.

What do you dislike most about this product?

The routing feature is completely useless and has caused a lot of trouble. In all the years we've been using Jobber, the platform has remained unchanged and lacks the user-friendliness of competing routing systems.

What recommendations would you give to someone considering this product?

Simplified platform that fulfills all your needs for scheduling and invoicing. Everything from a customer inquiry to a final billing happens smoothly in the software.

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Security Protects

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