What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Reporting
Document Management
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Chris D.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2023
The most effective Project Tracking solution
Likeliness to Recommend
What differentiates Jira from other similar products?
Utilizing JIRA has become integral to our processes. Its extensive adaptability and compatibility with other systems streamlines our routine procedures. We use JIRA for all of our project management needs. JIRA serves as the foundation for all of our team's operations and development processes. Incorporating G Suite and GitHub into our workflow has greatly simplified our release process.
What is your favorite aspect of this product?
Jira is a fantastic tool for keeping everyone in the loop on ongoing projects and tasks. It provides an accurate depiction of the team's progress across all functions, and it keeps everyone up to date on all the particulars. Dissecting a job into its component parts simplifies the process and makes it more manageable.
What do you dislike most about this product?
It's not the easiest thing to wrap your head around at first; I remember feeling that way when I first started using Jira. In some ways, it could be a novel adventure for you. I don't know, but despite my dislike, I found the product to be satisfactory.
What recommendations would you give to someone considering this product?
The project deadline, by far the most important aspect of the endeavor, is easier to keep track of with this tool. I can set milestones, delegate tasks to an underling, and monitor progress all in one convenient place.
Pros
- Effective Service
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Great for task Management
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Gonçalo V.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2023
With a lot of features, UX could be better
Likeliness to Recommend
What differentiates Jira from other similar products?
A lot of interesting features and great integration with confluence
What is your favorite aspect of this product?
A lot of features and good support
What do you dislike most about this product?
The inconsistencies in the UX and the price
What recommendations would you give to someone considering this product?
Try it before you buy it. Beware of the licensing costs
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Includes Product Enhancements