What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Retainer Management
Time & Expense Tracking
Project Invoicing and Accounting Integration
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Saurav K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Fantastic Workflow Management Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is both task as well as project management tool. Jira is an effective tool to track all projects progress, task progress and easily assign resources to each task accordingly. Managing all the projects and tasks on a single platform saves time and other resources which in turn help us increase the productivity. Jira extensive support for Scrum & Kanban frameworks is just amazing
What is your favorite aspect of this product?
My favorite part about Jira is that we are easily able to integrated some of the most important tools ;like Slack, Zendesk Support Suite and Confluence. This aspect of Jira is what makes it stand out. This is the best collaboration tool.
What do you dislike most about this product?
The customer support needs to improve its efficiency. The ticket raised on the platform takes more time to resolve the issue. Apart from this I find everything great.
What recommendations would you give to someone considering this product?
This tool is one of the best resource in the market which will help you increase your employees productivity. So just go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Himanshu S.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Sep 2024
Mind-blowing features with efficient cost.
Likeliness to Recommend
What differentiates Jira from other similar products?
The main difference between Jira and other software is that Jira provides friendly features and is easy to integrate into the flow of technical things, and the other is that Jira is less expensive than other related software.
What is your favorite aspect of this product?
My favorite aspect is that Jira provides us with fantastic UI and lots of useful features where I can easily manage the technical-related things, and we also manage the IT complaint and lots of useful work.
What do you dislike most about this product?
The most thing I dislike is that the first time I use this, I take more time to understand the workflow of this.
What recommendations would you give to someone considering this product?
I recommended it to Jira for giving us some more themes and visualization parts in it.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Inspires Innovation
Nayan S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Strong, but limited reports.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is different because it lets you customize how you manage projects, works well with other Atlassian tools, and is great for Agile teams. It also has a lot of plugins to add more features and can scale up for big teams and projects.
What is your favorite aspect of this product?
My favorite aspect of Jira is its flexibility in customizing workflows. It allows teams to set up processes that match their specific needs, which makes it adaptable for different projects and industries.
What do you dislike most about this product?
What I dislike most about Jira is that it can be complicated to use at first, especially for new users. The interface can feel overwhelming, and some advanced features require extra plugins or a learning curve to fully understand.
What recommendations would you give to someone considering this product?
If you're considering Jira, I'd recommend starting with a small project to get familiar with its features since it can feel complex at first. Take advantage of Jira's tutorials and documentation, and explore the plugins to customize the tool for your team's needs. It’s especially great if you're using Agile methodologies like Scrum.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy