What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Retainer Management
Time & Expense Tracking
Calendar Integration
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Tegan P.
- Role: Operations
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2023
Jira is an excellent tool for managing projects
Likeliness to Recommend
What differentiates Jira from other similar products?
One of its most useful characteristics is the ability to set up a wide variety of tasks, from subtasks to main tasks and even flaws, allowing for precise project management. It's able to keep tabs on and manage issues, glitches, and operations effectively.
What is your favorite aspect of this product?
Improved precision and order in keeping tabs on tasks, issues, and mistakes; sharing the same critical data for setting priorities and getting off to a good start in managing each problem as it arises. Superior coordination and cooperation amongst team members.
What do you dislike most about this product?
Jira is really useful in producing the outcomes we seek, however it is a complex platform with a steep learning curve for new users. The price tag can be prohibitive for certain businesses, especially those with a large number of users.
What recommendations would you give to someone considering this product?
Jira's positive effects on its users begin the moment they log in, thanks to the platform's user-friendly design, extensive documentation, and straightforward navigation.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
George W.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2023
"It helps us visualize our tasks and workflow."
Likeliness to Recommend
What differentiates Jira from other similar products?
It allows our team to track and report tasks, bugs and feature requests in a centralized location. Tasks can be assigned to team members, prioritized and tacked for progress.
What is your favorite aspect of this product?
I love that it helps our team to create and manage projects, assign tasks to team members and track progress. The calendar view also helps us to visualize our workflow and deadline.
What do you dislike most about this product?
When used by large teams with many projects, it can lead to slow loading times.
What recommendations would you give to someone considering this product?
It is a fantastic tool that integrates easily with other tools for example, Trello and Confluence allowing teams to share information and collaborate more effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Katie R.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Jira bumps up project management productivity.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is known for fantastic reporting capabilities and I have witnessed that first-hand. Out of the box reporting functions provided by Jira provides me with real-time , actionable insights into my teams performances. Sprint reports, version reports, velocity charts , and cumulative flow diagrams are amongst the varieties of agile-styled reports , provided by Jira.
What is your favorite aspect of this product?
Jira's ability to allow the creation and automation of visual representation of our processes, otherwise known as workflow automation is my favorite aspect of this program. Introducing workflow automation into project management, has brought accountability and transparency into our projects.
What do you dislike most about this product?
Safe for Kanban and Scrum boards, Jira lacks adequate in-built collaborative functions. Away from this , Jira is known to be a very technical software program to use. Therefore, it is always challenging for non-technical team members to get an hang of it quickly.
What recommendations would you give to someone considering this product?
In addition to making my team very productive , Jira also has under-rated bug tracking functions, which we have used to great results within our software project management framework.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
