What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Retainer Management
Time & Expense Tracking
Calendar Integration
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Jira Reviews
Mercedes A.
- Role: Consultant
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Just makes project management easier.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides real-time insights into day to day activity across my department. This allows me initiate unlimited , automated actions for most vital work activities I am involved with. I have taken advantage of this to automatically identify old Jira issues and delete sensitive attached files to them, I even have been able to automate email reminders when team members send expense claims without necessary attachments. In summary, I view Jira as valuable to my professional success within the context of my department, because it makes it easier to keep all departmental finances in order and manage daily work tasks as a project
What is your favorite aspect of this product?
Am a lover of Jira extensions and as a team, we leverage tens of them from the Atlassian store to perfect our internal workflow processes. At this moment, I find specific Jira extensions like Misc workflow extension , worklogs and time in status to be very important to day to day operational excellence, for me as a professional.
What do you dislike most about this product?
Document management can be a lot better I believe. Professionally, I will like to be able to manage day on day project management documentations from within Jira, without necessarily needing to integrate Jira with a third party document integration software.
What recommendations would you give to someone considering this product?
For finance teams, I recommend them to consider Jira.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Jocelyn B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Managing projects better with Jira.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is built for agile project management and this is what sets it apart from similar products. Jira provides key features which makes agile project management possible like story points , project views and user stories. All of the aforementioned simplifies the process of tracking project tasks and visualizing project workflow.
What is your favorite aspect of this product?
Jira's hand in glove collaboration with third party software tools like Gitlab and Slack is very commendable and helps connect different aspect of my departments software development process with real time project management. I greatly cherish Jira's card based segregation of tasks too, as it provides my team with an holistic view of our project user stories.
What do you dislike most about this product?
There is the occasional performance lag when working with large number of tasks / sprints, especially on the web version.
What recommendations would you give to someone considering this product?
Jira is one of those few project management products that can be adapted by multiple departments within an organisation,due to its versatility.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Gustavo Antonio O.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Great tool for application development.
Likeliness to Recommend
What differentiates Jira from other similar products?
It gives me a fantastic interface that makes it easy for me to manage all of the software and programs in one location, as well as to generate creative projects and oversee all of my staff.
What is your favorite aspect of this product?
I enjoy that I can easily view all of my work and arrange jobs. It also provides me with ready-made spreadsheets that adjust to my workflow, and I can keep track of errors to create flawless software.
What do you dislike most about this product?
Nothing bothers me; I can integrate it with Slack, Microsoft Teams, and other programs. My apps can be developed and managed with the help of DevOps templates.
What recommendations would you give to someone considering this product?
For huge teams working on IT tool development assignments, I would suggest it. All of its tools improve teamwork and let us work as quickly and efficiently as possible.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy