What is IBM Cloud Pak for Business Automation?
IBM® Business Process Manager is a full-featured, consumable business process management (BPM) platform designed for faster time to deployment. It includes tooling and run time for process design, execution, monitoring and optimization of business processes.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Cloud Pak for Business Automation?
Pros
- Respectful
- Trustworthy
- Inspires Innovation
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Process Management
Business Rules Management
BPM Workflow and Approvals
Deployment
Process Monitoring and Optimization
Process Modelling and Design
Knowledge and Document Management
Process Simulation and Execution
Form and Report Building
Collaboration
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
IBM Cloud Pak for Business Automation Reviews
Joel C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Great program but very expensive.
Likeliness to Recommend
What differentiates IBM Cloud Pak for Business Automation from other similar products?
When compared to the costs of other programs, the initial setup and ongoing maintenance of this one might be quite expensive for smaller companies.
What is your favorite aspect of this product?
IBM Cloud PAK's finest quality is that it is a simple platform for integrating cloud and on-premises data and applications. This not only aids in tracking the data and ensuring a smooth integration of systems, but it also gives a bird's-eye view of the data flow between various platforms.
What do you dislike most about this product?
When new product updates are produced on a regular basis, it creates a challenge for us since we need to refer to the product documentation to ensure that we are always up to date and on the cutting edge of the industry.
What recommendations would you give to someone considering this product?
I recommend this program because it offers a highly effective solution for integrating various platforms and facilitating the retrieval of pertinent information through data processing across several systems. This ability contributes to the enhancement of precise management decision-making.
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time
Amie W.
- Role: Public Sector
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
Powerful monitoring software.
Likeliness to Recommend
What differentiates IBM Cloud Pak for Business Automation from other similar products?
This is a very great tool for infrastructure analysis and root cause determination in small or large enterprises. Many of the important features I discovered convinced me to use this software. It's fantastic to have active monitoring, predictive analysis of errors or alarms, service level control, and full user administration.
What is your favorite aspect of this product?
The ability to have real-time notifications, synthetic monitoring of online or cloud-based apps, as well as appropriate tracking and monitoring, is what I value most about the Business Process Monitor tool. Acquire the needs, delivery parameters, and concept that incorporates timetable first. Service confluence will be the key focus, where challenges are instantly presented as a cost.
What do you dislike most about this product?
Adaptation is not always simple, and progress requires more knowledge and comprehension. I object to the need that labeling be done at the agent level as opposed to the GUI. The biggest problem facing our business, in my opinion, is labels. It's a tad pricy in my opinion, and I'd prefer it to be more integrated with other products.
What recommendations would you give to someone considering this product?
This tool supports synthetic monitoring, which provides real-time statistics on the application's availability. While maximizing infrastructure use, it gives real-time monitoring that offers crucial visibility into persistently low regions. The device's AI is also quite smart and effective at identifying potential underlying causes of problems.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Rahul S.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Dec 2022
Fantastic product
Likeliness to Recommend
What differentiates IBM Cloud Pak for Business Automation from other similar products?
The majority of users will find this solution to be straightforward to use throughout the full process of developing a system that simplifies workflow procedures. The usability is very good
What is your favorite aspect of this product?
extremely readable Task Claim and Submition are streamlined in BPMN diagrams. Scalable, suitable for both direct processing and sophisticated flows including third-party integrations
What do you dislike most about this product?
Data migration from one workflow solution to another can be a little challenging.
What recommendations would you give to someone considering this product?
The OOTB tools and components that IBM Business Process Manager offers cover the majority of business requirements. In addition, it enables us to develop new custom components that can be quickly integrated and used as a library or modify already existing ones.
Pros
- Enables Productivity
- Caring
- Respectful
- Client Friendly Policies