What is HotSchedules?
HotSchedules, Now Powered by Fourth you can easily create schedules based on forecasted sales and compliance requirements with hospitality’s most widely adopted scheduling and time management solution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
91 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HotSchedules?
Pros
- Reliable
- Respectful
- Unique Features
- Client's Interest First
Cons
- Charges for Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Time Capture Virtual
Staffing
Labor Costing and Splitting
Workforce Dashboards and Reporting
Workforce Scheduling
Workforce Planning and Forecasting
Shift Management
Absence Management
Attendance Management and Policies
Time Capture Physical
Rate Policies
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Vendor Support
Quality of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
HotSchedules Reviews
Lauren C.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Using HotSchedules was a neutral experience.
Likeliness to Recommend
What differentiates HotSchedules from other similar products?
The fact that it does have a lot of features built into it to manage workforce.
What is your favorite aspect of this product?
I like that there were a lot of different tools and features to use.
What do you dislike most about this product?
It had a lot of functionality but it was difficult to use and understand, therefore many of these features went unused.
What recommendations would you give to someone considering this product?
I think that there are better scheduling products out there but HotSchedules does a good job at the basics if that is what you are looking for.
Pros
- Respectful
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Productive
- Inhibits Innovation
- Slower Product Innovation
Ernesto A.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Oct 2022
The forecast for needed staff is very accurate!
Likeliness to Recommend
What differentiates HotSchedules from other similar products?
That it takes into consideration various components, like sales, to determine your staff forecast needs.
What is your favorite aspect of this product?
It is very accurate and reliable.
What do you dislike most about this product?
You need to properly input the needed components, like your daily sales average, so you can get the best results.
What recommendations would you give to someone considering this product?
If you have a good management system, particularly in sales management, this product will be of extreme value to your company.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Inspires Innovation
Masaru T.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Oct 2022
Great product, but horrible problem solving.
Likeliness to Recommend
What differentiates HotSchedules from other similar products?
The length of how long they have been around and how their app is used at a lot of restaurants.
What is your favorite aspect of this product?
Easy of use for both employees and managers.
What do you dislike most about this product?
Horrible experience with IT
What recommendations would you give to someone considering this product?
If you use Aloha/ncr its a great option, but if you use Toast or Square or other companies for your POS system then there are other options to consider.
Pros
- Continually Improving Product
- Performance Enhancing
- Helps Innovate
- Reliable
Cons
- Less Caring
- Wastes Time
- Under Delivered