What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
93 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Moderation and Workflow Management
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Asset Management
Social Post Archival
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
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Hootsuite Social Media Management Enterprise Reviews
Helen B.
- Role: Vendor Management
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2020
Excellent Platform for managing social networks
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Hootsuite is a platform for advertising on social networks in large quantities, is a company that provides all services to social networks available in the market with a variety of solutions for both small, medium and large enterprises, giving it a more universal boom compared to other platforms this is one of the most quoted in the market and provides better solutions.
What is your favorite aspect of this product?
I like its working board, it's quite dynamic and easy to use, it brings a variety of themes, and can help the publications made within the social networks, it also has a timer that allows to rotate the advertising from time to time, in all the networks that are available
What do you dislike most about this product?
It does not bring a discussion board where you can see the reactions of people who see the advertising, it is important because they are resources that allow to improve the publications and change according to the needs and tastes of people.
What recommendations would you give to someone considering this product?
My recommendations for large companies is to be able to professionally manage Hootsuite, to get all the benefits that this platform provides is something that every company or marketing staff is responsible to do, this the tool the important thing is to know how to use It
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
