What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Fair
- Helps Innovate
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
File Transfer
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Abhay C.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2025
Especially considering COVID-19, excellent product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Regardless of the user's degree of technological proficiency, it is simple to use.
What is your favorite aspect of this product?
The fact that technology brings people together while facilitating social distance
What do you dislike most about this product?
There are no complaints about this product.
What recommendations would you give to someone considering this product?
Regardless of how it is utilized, it functions flawlessly.
Pros
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
- Saves Time
Ireayotomide O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
On Google Workspace, Meet works effortlessly.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out for its deep integration with other Google Workspace tools like Calendar, Gmail, and Docs, making scheduling and joining meetings
What is your favorite aspect of this product?
My favorite part is how easy it is to jump into a meeting straight from a Google Calendar invite or Gmail.
What do you dislike most about this product?
Sometimes the video quality drops even with a decent connection, which can be frustrating during important call
What recommendations would you give to someone considering this product?
If you already use Google Workspace, it’s a no brainer Meet fits right in. Just make sure your internet is stable for the best experience
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Lucy G.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted May 2025
My Go-To App for Quick Calls
Likeliness to Recommend
What differentiates Google Meet from other similar products?
From my experience as a content creator and social media manager, what sets Google Meet apart from other platforms like Zoom or Microsoft Teams (even tho I use those too) is how simple and integrated it is. You don’t need to download anything, just click a link and you’re in. It’s built right into Google Calendar and Gmail, so scheduling meetings or hopping on fast calls is really seamless.
What is your favorite aspect of this product?
My favorite thing about Google Meet is how smoothly it works with Google Calendar. When I’m balancing content planning, client calls, and brand meetings, it’s such a time-saver, love this app for real!
What do you dislike most about this product?
Everything is cool and simple about the app so no dislikes I guess.
What recommendations would you give to someone considering this product?
For anyone considering Google Meet, I'd say it’s a pretty good choice, especially if you use other Google tools. It’s simple to use and gets the job done,
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service