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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Mayowa M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Google Meet is super easy to use.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet supports one-join meeting situations. Which is basically the ability of a non-Meet user to join Google Meet hosted meetings without the need to have an account.

What is your favorite aspect of this product?

On desktop, Google Meet is completely web -based. This often ensures it is easy to access on a web browser , therefore making it very convenient to use in real-time.

What do you dislike most about this product?

Google Meet is limited, in the area of integrating with third party software tools.

What recommendations would you give to someone considering this product?

It is the easiest to use video conferencing tool I know about . This makes it an ideal choice within a fast paced , on-the-go work environment.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tanzil k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Review of Google meet.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet application is light and the user interface is great while using the product.

What is your favorite aspect of this product?

The favorite aspect of this product is that I can easily schedule meetings in one go from my Google mail itself .

What do you dislike most about this product?

Sometimes the audio lags during the video conferencing.

What recommendations would you give to someone considering this product?

If you want to schedule your business meetings in one go then this product is highly recommended to users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lasha J.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great features, stable platform.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Integrated with google products, stable and constant improvements.

What is your favorite aspect of this product?

Internet connectivity control, auto-disable of cameras when low bandwidth detected.

What do you dislike most about this product?

Till now, do not have this kind of feedback.

What recommendations would you give to someone considering this product?

Check your general security policies, like MDM, and if match use whole product of google now only meeet.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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