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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Virginia O.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Google Meet does the basics right.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet connects smoothly with other Google products. This is usually helpful in common scenarios such as if I need to pick a file from my Drive account and share during meetings. This automatic connection between Meets and other sister Google products is a plus for professionals like myself, who are Google freaks.

What is your favorite aspect of this product?

I like the knocking feature, which seeks to emulate the real-life scenario where a guest has to knock the door before they are let in. As meeting host, I always want to avoid a scenario where a new guest joins my meeting conversation without me being aware.

What do you dislike most about this product?

Google Meet just does not provide enough features . This is very visible when one compares what is do-able on Google Meet with what is possible on other top-end video conference calling tool.

What recommendations would you give to someone considering this product?

It meets the basic requirements when it comes to video meetings. Depends on the need of each organization or team, Google Meet does provide good video meeting quality, in general.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vanshika S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Good product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Fairly Priced

What is your favorite aspect of this product?

Barely any glitches allows for a smooth workflow

What do you dislike most about this product?

Nothing as of now, it's working out well for me

What recommendations would you give to someone considering this product?

It is a good product, worth a try

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Saves Time

Gosia P.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Meet people through your inbox

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Is integrated with other popular products

What is your favorite aspect of this product?

Integration and easy to use

What do you dislike most about this product?

It would be better if was fully integrated with hangouts

What recommendations would you give to someone considering this product?

Try it, basic version is for free

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Friendly Negotiation

Most Popular Google Meet Comparisons

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