What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
zheng s.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Not an awful solution; no need for setup
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I enjoy how Google Meet is completely free and does not require any installation. However, installation isn't that difficult, particularly if it enhances the visual experience. Because of the free element, I previously chose this as our preferred platform.
What is your favorite aspect of this product?
The audio and video were clearly broadcast, it was simple to add and give invites to new participants at any moment throughout the sessions, and screen presentation and screen sharing was simple.
What do you dislike most about this product?
The quality of the video hangs relatively frequently as compared to Zoom. Doesn't have as good subtitles as Zoom, and it's not so simple to record. The most significant factor is entire video quality, the absence of halting, and also system reliability.
What recommendations would you give to someone considering this product?
I enjoy the app's personalization features. Furthermore, the quality is rather good. Simple to use, excellent customer support, a fantastic approach to get new clients, excellent performance, and strongly recommended.
Pros
- Performance Enhancing
- Trustworthy
- Respectful
- Helps Innovate
Emelda D.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great alternative to Zoom
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It doesn't offer much. I used it for a short time and had to switcg back to Zoom
What is your favorite aspect of this product?
Most of my clients have easy access to Zoom and so using Google meet is somehow inconvinient for them
What do you dislike most about this product?
It works well but relies on users to have gmail accounts
What recommendations would you give to someone considering this product?
It's a great option and will meet most web connferencing features
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
daniel l.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great free tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
unlimited time free meetings, as a free tool have a lot of features
What is your favorite aspect of this product?
dont need to install nothing, free tool perfect for small companies and start ups
What do you dislike most about this product?
some times have errors in the waiting lobby
What recommendations would you give to someone considering this product?
its free so try it and if it fits your need you can have the pay version
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing