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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

zheng s.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Not an awful solution; no need for setup

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

I enjoy how Google Meet is completely free and does not require any installation. However, installation isn't that difficult, particularly if it enhances the visual experience. Because of the free element, I previously chose this as our preferred platform.

What is your favorite aspect of this product?

The audio and video were clearly broadcast, it was simple to add and give invites to new participants at any moment throughout the sessions, and screen presentation and screen sharing was simple.

What do you dislike most about this product?

The quality of the video hangs relatively frequently as compared to Zoom. Doesn't have as good subtitles as Zoom, and it's not so simple to record. The most significant factor is entire video quality, the absence of halting, and also system reliability.

What recommendations would you give to someone considering this product?

I enjoy the app's personalization features. Furthermore, the quality is rather good. Simple to use, excellent customer support, a fantastic approach to get new clients, excellent performance, and strongly recommended.

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Helps Innovate

Emelda D.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great alternative to Zoom

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

It doesn't offer much. I used it for a short time and had to switcg back to Zoom

What is your favorite aspect of this product?

Most of my clients have easy access to Zoom and so using Google meet is somehow inconvinient for them

What do you dislike most about this product?

It works well but relies on users to have gmail accounts

What recommendations would you give to someone considering this product?

It's a great option and will meet most web connferencing features

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

daniel l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great free tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

unlimited time free meetings, as a free tool have a lot of features

What is your favorite aspect of this product?

dont need to install nothing, free tool perfect for small companies and start ups

What do you dislike most about this product?

some times have errors in the waiting lobby

What recommendations would you give to someone considering this product?

its free so try it and if it fits your need you can have the pay version

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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