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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Alice R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great solution; without the need for configuration

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The videos were properly transmitted, additional participants could be added and invited at any time all through meetings, and display presentation and desktop sharing proved effortless.

What is your favorite aspect of this product?

I like the way Google Meet is absolutely accessible and would not need installation. Yet, configuration isn't hard, especially if it improves the aesthetic experience. I originally picked it as my chosen solution due to the obvious free features

What do you dislike most about this product?

When comparing to Zoom, video lags very frequently. Also, there are not subtitles as like zoom, and it is more difficult to record. The much more important part is overall video resolution, the lack of pauses, and network dependability.

What recommendations would you give to someone considering this product?

The application's customization options are appealing to me. In addition, the video resolution is rather great. Easy to use, great customer service, a great way to gain potential clients, great functionality, and highly recommended.

Pros

  • Reliable
  • Respectful
  • Generous Negotitation
  • Helps Innovate

Bryce J.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Google Meet review

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is integrated fully and simply in the Google Workspace environment.

What is your favorite aspect of this product?

My favorite thing about Google Meet is the way meetings are all housed online.

What do you dislike most about this product?

I dislike how it isn't as widely popular as Zoom, for example.

What recommendations would you give to someone considering this product?

My recommendation to someone considering Google Meet is to see what platform people you'd be meeting with use most widely and use that as part of your decision criteria.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Security Protects

Cons

  • Charges for Enhancements

Hadas S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Makes video meetings a simplistic affair.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

When it comes to integrations with other Google applications, Google Meet is in a world of its own. This for me , is her strongest point.

What is your favorite aspect of this product?

Google Meet permits me to initiate and likewise join meetings from my web browser interface, while having access to the same features as available on other Google Meet mediums.

What do you dislike most about this product?

Google Meet does not provide any standout feature. This is very visible as someone who has on occasions had to use other mainstream video calling platforms.

What recommendations would you give to someone considering this product?

Google Meet does provide all that is needed for successful and productive meetings. However, it does not provide any extraordinary feature or capability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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