What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Gustavo C.
- Role: C-Level
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Quick integrated with Google apps
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Easily integrated with who uses Google products as calendar, email, so it's easy to use.
What is your favorite aspect of this product?
Friendly usage, navigation and the integration.
What do you dislike most about this product?
Layout old fashioned, performance in terms of load balance
What recommendations would you give to someone considering this product?
Buy it if you are using Google workspace and want to save some money
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
- Less Effective Service
- Less Inspiring
Rodrigo R.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Google meets is the best free solution out there
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The free solution is really powerful. Easy to use, great integration with Google Suite. Excellent for start-up and small business.
What is your favorite aspect of this product?
I can do my daily and sprint meeting in a great platform for free.
What do you dislike most about this product?
The free version has a limitation of minutes per meeting, which is not well thought, because if you generate a new link you are able to "extend" it.
What recommendations would you give to someone considering this product?
Don't buy unless you have tested it first!
Simon R.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Room for improvement.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I can conveniently use Google Meet on most web browsers without having to deal with reduced access to features. While most video calling software platforms do allow users access their platforms from web browser, often times the quality of features pale greatly in contrast to what is made available on a native desktop application.
What is your favorite aspect of this product?
Google Meet is about simplicity. Navigational controls are clearly visible and features are more or less self explanatory. It took me just a couple meetings to get a full hang of what is obtainable with this program.
What do you dislike most about this product?
Google Meet just provides the basic. It does not provide automatic transcriptions, highlight reels , lighting controls etc This is my major reservation with Google Meet.
What recommendations would you give to someone considering this product?
One can have exciting and smooth video meetings on Google Meet. Just do not expect anything extra.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity