What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Fair
- Helps Innovate
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
File Transfer
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Haadi S.
- Role: Public Sector
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Nov 2024
Fantastic app
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The video quality is crisp clear when the network is good
What is your favorite aspect of this product?
The emoji characters
What do you dislike most about this product?
The in-app messaging service
What recommendations would you give to someone considering this product?
It is a great video calling app to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hanifat O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Fantastic, easy to use
Likeliness to Recommend
What differentiates Google Meet from other similar products?
User friendly and efficient!
What is your favorite aspect of this product?
Ability to share screen during the meeting
What do you dislike most about this product?
Nothing at the moment
What recommendations would you give to someone considering this product?
To enjoy the full functionalities, get the paid plan.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Glory U.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2024
Simple to use, great for easy workflow
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Its seamless integration with Google Workspace and simple, browser-based access.
What is your favorite aspect of this product?
Its very intuitive interface makes it easy to use. There are no complex features to navigate, so you can use it on the first try.
What do you dislike most about this product?
Advanced features like breakout rooms and recording are only available in the paid versions.
What recommendations would you give to someone considering this product?
If you’re already using Google Workspace, Google Meet is an efficient choice for video conferencing.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Generous Negotitation
