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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Ankit B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2026

Reliable and easy-to-use video meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It stands out because it integrates directly with Google Workspace and is very easy to join meetings without extra software

What is your favorite aspect of this product?

My favorite part is how simple it is to join meetings and the integration with Google Calendar

What do you dislike most about this product?

“What I dislike most is the limited collaboration features and that some advanced tools are only available in higher-tier plans

What recommendations would you give to someone considering this product?

“I’d recommend it for teams that use Google Workspace and want a simple, reliable video meeting tool. It’s best for quick calls rather than full-scale collaboration

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Ajith G.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Google meet is usable anywhere, anytime!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is an integral part of Google Workspace ecosystem and also available to general non-business users at free

What is your favorite aspect of this product?

It does not need any downloads or installation. Anyone can meet anyone online by sharing the meeting link

What do you dislike most about this product?

It is not very effective for sharing documents and the chat menu is also not quite good.

What recommendations would you give to someone considering this product?

If you are a casual user, google meet is more than enough for your daily meetings. It is also integrated with your google calendar.

Pros

  • Reliable
  • Unique Features
  • Helps Innovate
  • Performance Enhancing

Dinesh K.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Amazing everyday meeting tool!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Anyone can use it for free. Best thing with Google meet is it is very easy to use and does not require any installation

What is your favorite aspect of this product?

It integrates well with other applications in Google workspace which makes it easier to manage calendar and perform other tasks

What do you dislike most about this product?

The screen share feature should be corrected. It creates multiple boxes if we are on video call and try to screenshare.

What recommendations would you give to someone considering this product?

If you are already in Google workspace, google meet is the best option. It is a simple application meant for taking meeting and simple collaborations and not meant for deep collaboration like Teams or other competitors.

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation

Most Popular Google Meet Comparisons

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