What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Fair
- Helps Innovate
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
File Transfer
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
GURSIMRAN SINGH A.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2026
Virtual Meetings Simple and Reliable
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is easy to use and you dont need to install anything to join meetings it works directly from the browser and connects well with Gmail and Google Calendar the video and audio quality is usually good and sharing meeting links is simple which makes it easy to connect with people
What is your favorite aspect of this product?
What I like most about Google Meet is how simple and fast it is to join meetings I dont have to download anything and can just click on a link to join the video and audio quality is good and screen sharing is easy it also works well on both phone and laptop
What do you dislike most about this product?
Sometimes Google Meet has connection issues and the video freezes during meetings it also has fewer features compared to other meeting apps and sometimes finding old meeting recordings can be a little confusing
What recommendations would you give to someone considering this product?
if you want something simple and easy to use for video calls it is fast and you can join meetings without downloading anything it works well with Gmail and Google Calendar and is a good option for both work and personal meetings
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Inspires Innovation
James L.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Oct 2025
Great Video meet platform
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It’s built right into the Google suite platform, which makes it effortless to jump into meetings from Calendar, Gmail, or Docs without juggling logins or apps. It’s fast, simple, and doesn’t feel bloated like some of the heavier meeting tools out there
What is your favorite aspect of this product?
Tthe reliabilityYou click a link, and you’re in... no weird updates, no lag, no drama. Plus, the automatic captions and background noise cancellation are clutch when you’re working in different environments. If you a have a business account the Gemini AI meeting recording tool they just recently added is amazing for after meeting notes
What do you dislike most about this product?
The layout feels too basic and clunky for how often I use it. It’s clean, but not in a good way.......more like bare minimum. On top of that, you can’t control a client’s screen like you can in Zoom, which makes collaboration or troubleshooting during meetings a pain. It’s great for talking, not so great for doing.
What recommendations would you give to someone considering this product?
If your team already uses Google Workspace, don’t overthink it. Meet is a no-brainer. It’s fast, integrated, and easy to use. But if you need more advanced event features... you might want to pair it with another tool.
Pros
- Efficient Service
- Saves Time
- Helps Innovate
- Continually Improving Product
Lydia C.
- Role: Operations
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2025
Google Meet Is Everything we need for Remote Work!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet easily integrates to our Gmail, Google Chat, and other Google products that our company uses
What is your favorite aspect of this product?
My favorite aspect of Google Meet is that I can quickly send a link to my team to join a Google Meet and have a Video Call together since we all work remotely
What do you dislike most about this product?
The only issue I have is that sometimes the connection is not great, but over the last year or so that has not been an issue nearly as much
What recommendations would you give to someone considering this product?
If you use Gmail and Google Chat, it will be a very simple and helpful tool for your team
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
