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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Pramod K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Google meet is best for audio and video meeting

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

google meet is very easy to connect with teams and all feature is working perfectly and smoothly

What is your favorite aspect of this product?

i can create a link and share with team for connect and also i can schedule meeting

What do you dislike most about this product?

smartboard and screenshot feature is not available and also no translation available

What recommendations would you give to someone considering this product?

yes we can use google meet for easy to use and all feature is working perfectly and smoothly

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Sushil S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Seamless Video Meetings That Just Work

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Deep integration with the Google ecosystem, especially Gmail, Calendar, and Drive, making scheduling and joining meetings very seamless. Automatic live captions powered by Google’s speech recognition, which improves accessibility and understanding. Strong reliability for everyday video meetings, with stable performance even on lower bandwidth connections. Very lightweight and browser-based, so users can join meetings without downloading additional software. Good security and privacy features backed by Google’s infrastructure. Focused more on core communication needs rather than overloaded collaboration features.

What is your favorite aspect of this product?

The seamless integration with the Google ecosystem, especially Calendar and Gmail, which makes scheduling and joining meetings very effortless. The simplicity of the interface, which keeps things clean and easy to use without unnecessary complexity. The fact that it runs directly in the browser, so there’s no need for extra downloads or setup. Quick and easy meeting access through links, making it convenient for both internal and external participants. Consistent experience across devices, whether on desktop, mobile, or tablet.

What do you dislike most about this product?

Some features depend heavily on Google Workspace subscriptions, which may limit flexibility for smaller users. Chat and in-meeting collaboration tools feel basic and not as well organized. Limited advanced collaboration features compared to more full-featured meeting and workspace tools. Recording and post-meeting management features are relatively simple and could be more robust. Limited offline functionality and reliance on a stable internet connection. Less suitable for complex webinars or large-scale event management compared to specialized platforms.

What recommendations would you give to someone considering this product?

Combine it with a separate project or task management tool if you need deeper collaboration beyond meetings. Regularly review usage to ensure it’s supporting productivity rather than just increasing the number of meetings. For larger meetings, assign a host or moderator to manage participants and flow more effectively. Use Calendar integration properly to avoid scheduling conflicts and streamline meeting invites. Use it if your team already relies on Google Workspace, since integration with Gmail, Calendar, and Drive makes everything much smoother.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Dheeraj P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Incredibly convenient for quick browser calls

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is different from apps like microsoft teams is that it is frictionless, you never have to download or install an app. It runs entirely inside a regular web browser, so external guests like clients or vendors can just click a link and instantly jump into a meeting without dealing with software updates, crashes, or account creation walls. On top of that, it is completely into the Google Workspace ecosystem and links are automatically generated the second you create a google calendar invite, and features like real time translated captions or automatic note taking save files straight to your google drive.

What is your favorite aspect of this product?

My absolute favorite thing about Google Meet is just how fast and brainless it is to join a call. With other platforms, you are constantly dealing with that annoying extra step where a pop up forces you to download an app, or you are stuck waiting for a software update to finish while you are already late for a meeting. With Meet, you just click the link in your calendar and you are instantly in the room through your browser. It is a massive lifesaver when you are jumping on a call with a client or someone outside your company, because you know they won't have to troubleshoot any installation or permission issues on their end.

What do you dislike most about this product?

My biggest complaint with Google Meet is that it can feel incredibly stripped down compared to Zoom if you need to manage a larger, more complex meeting. The breakout rooms feel clumsy to set up, and the host controls are pretty basic, meaning you don't get those granular permissions for managing chat, muting people, or co hosting smoothly. Also, because it relies completely on your web browser rather than a dedicated desktop app, it can absolute hog your system's RAM and heat up your laptop, especially if you have twenty webcams open at once or you try to share a high resolution screen.

What recommendations would you give to someone considering this product?

If you are thinking about leaning on Google Meet as your main video tool, my biggest advice is to make sure your team is already fully bought into the Google ecosystem because if you already live in Gmail and Google Calendar all day, it is a complete no-brainer that fits into your daily routine seamlessly. However, if you are coming from a heavy Zoom background, you definitely want to manage your expectations around large-scale events since Meet is perfect for standard team syncs, client checkins, and quick huddles, but it really struggles with massive, highly structured webinars.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular Google Meet Comparisons

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