What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Jogendra S.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
This product is very easy to use.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The product service is very good. And you will not face major issues with services.
What is your favorite aspect of this product?
This is great and easy to use so I strongly recommend this because it's a pocket friendly app.
What do you dislike most about this product?
There is nothing to dislike.
What recommendations would you give to someone considering this product?
You can use it for your business and personal use.
Pros
- Trustworthy
- Efficient Service
- Caring
- Fair
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2026
Average, not effective
Likeliness to Recommend
Pros
- Client Friendly Policies
- Acts with Integrity
- Client's Interest First
- Helps Innovate
Cons
- Less Caring
Md Z.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2026
Simple and Reliable for Daily Meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It helped our team conduct client calls, remote meetings, and quick discussions without needing complicated setup or extra software.
What is your favorite aspect of this product?
Google Meet is very easy to use and joining meetings takes just a few clicks. The audio and video quality are usually stable even on average internet connections.
What do you dislike most about this product?
Some advanced meeting features are limited compared to a few other video conferencing tools. Large meetings can sometimes feel less organized.
What recommendations would you give to someone considering this product?
Its seamless integration with Gmail and Google Calendar makes scheduling and joining meetings much faster and more convenient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
