What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Mayuresh T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Effortless Video Meetings - Google Meet
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet allows you to collaborate in real-time during your meetings. You can share your screen to show presentations or documents, use the chat function to communicate with others, and even work on Google Drive files together while in the meeting.
What is your favorite aspect of this product?
My favourite aspect of Google Meet is it allows you to have meetings with a lot of people. It can handle a large number of participants, which makes it great for different situations like virtual conferences, webinars, and company-wide presentations.
What do you dislike most about this product?
To use Google Meet effectively, you need to have a good and reliable internet connection. If you're in an area with poor or limited internet connectivity, you may experience problems joining or participating in meetings.
What recommendations would you give to someone considering this product?
Before your meetings, take a moment to get to know the Google Meet interface. Spend some time exploring and becoming familiar with the different features it offers, such as screen sharing, chat, and participant controls.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Hannah U.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2023
Free & easy to use but lacks in functionality
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It's integrated into a wider ecosystem of tech services
What is your favorite aspect of this product?
It's integration
What do you dislike most about this product?
It buffers often
What recommendations would you give to someone considering this product?
Use the free version
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Performance Enhancing
Cons
- Commodity Features
- Less Efficient Service
- Less Caring
Ahmed S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2023
Great overall service, except customer service!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
High quality services as other Google services, and the most important is the ability to integrate many services with each other. One google account is enough to use all the available services.
What is your favorite aspect of this product?
Creation of session link is easy and fast process so it saves time and can be managed on the go through the mobile app too. Sharing files and screen is simple.
What do you dislike most about this product?
Sometimes, it disconnects the service without any issue by itself and you need to reconnect, which causes inconvenience during the sessions. Hard to reach the customer services in case of any issues.
What recommendations would you give to someone considering this product?
It can be used for simple sessions which are not that complicated. Limitation of 100 persons for the free service and can be more for the paid product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
