What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Megha M.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2023
Easy to use & very accessible. Using it daily
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Ease of use & accessibility. The features are flawless and amazing. Best part is I don’t encounter bugs and have a lot of controls.
What is your favorite aspect of this product?
Easy utility & calendar integration
What do you dislike most about this product?
Nothing worth disliking. I love it
What recommendations would you give to someone considering this product?
Go ahead and use it. I am sure you won’t regret. Calendar integration is amazing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Susan M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2023
Important tool for remote jobs and learning
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is more trustworthy and many opt for it as data is secure
What is your favorite aspect of this product?
It can hold a lot of people for a call
What do you dislike most about this product?
Ease of use. Might be difficult for first time users
What recommendations would you give to someone considering this product?
It’s a really good product especially in learning as its features are favorable for online learning
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Prabhu V.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Great tool for basic meeting needs
Likeliness to Recommend
What differentiates Google Meet from other similar products?
What sets Google Meet apart is its exceptional real-time captioning feature. While some other video conferencing platforms offer basic transcription capabilities, Google Meet provides live captions during meetings. This AI-powered feature not only enhances accessibility for participants with hearing impairments but also improves overall communication by displaying spoken words on the screen in real-time. This unique functionality fosters more inclusive discussions, ensures clarity, and makes Google Meet a standout choice for accommodating diverse audiences & creating an environment where everyone can actively engage & contribute.
What is your favorite aspect of this product?
My favorite aspect of this product is the impressive translation feature it offers. The ability to seamlessly translate spoken language in real-time during meetings is a game-changer for global collaboration. This feature breaks down language barriers and facilitates smooth communication, allowing participants from different regions to engage effortlessly. Whether it's a multinational business discussion or an international educational session, the translation feature enriches the conversation, fosters understanding, and makes Google Meet an invaluable tool for connecting across cultures and languages.
What do you dislike most about this product?
One aspect that I find somewhat limiting in Google Meet is the lack of breakout rooms in the free version of the product. While breakout rooms are available in some other video conferencing platforms, they are only accessible in the paid version of Google Meet. Breakout rooms are incredibly useful for dividing larger meetings into smaller groups for focused discussions or activities. Having this feature available for free users could enhance collaboration and create more organized and tailored interactions, particularly for educational settings or team workshops. Expanding access to breakout rooms could make Google Meet even more useful.
What recommendations would you give to someone considering this product?
For optimal Google Meet use, integrate with Google Workspace for seamless scheduling. Explore AI features like noise cancellation, real-time captioning, and translation. Utilize screen sharing, document collaboration, and integrated chat for effective communication. Familiarize with controls for smooth facilitation. Maximize the platform’s potential to enhance collaboration and engagement in virtual meetings.
Pros
- Performance Enhancing
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Cons
- Less Efficient Service
- Vendor Friendly Policies