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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

KEMAL T.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing for Impromptu Meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

I am using GMeet especially when we meet with external clients, setting up an instant meeting is very easy

What is your favorite aspect of this product?

I liked the feature of getting easy recordings and applying privacy policy

What do you dislike most about this product?

I do not like the messaging feature

What recommendations would you give to someone considering this product?

I'd recommend to use the GSuite version it can create wonders

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Acts with Integrity
  • Helps Innovate

Swati V.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Very easy to use

What is your favorite aspect of this product?

Interface is so easy

What do you dislike most about this product?

Lagging sometime

What recommendations would you give to someone considering this product?

It's awesome try it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leah E.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Google Meet- A Famous Meeting Platform

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is a tool that is used for online collaboration and communications. It is widely used by organizations and educational institutions. It is an efficient platform that allows virtual communication among its users. The creation of the link is secure. It allows sending messages in groups directly and saves time rather than communicating with each individual separately.

What is your favorite aspect of this product?

It further allows the recording of webinars. Its features are pretty easy to use. There are multiple control options for the users. The option of screen sharing is available which improves the connectivity.

What do you dislike most about this product?

The number of participants is limited. To have a better-quality video requires a higher bandwidth which is not possible in every situation. The interface is not that simple and is unattractive for a common user. Video lags at times, which in turn impacts the video quality.

What recommendations would you give to someone considering this product?

It allows video conferencing with a diverse range of options for the users. This platform is ideal for meetings of large and small numbers of participants.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time

Most Popular Google Meet Comparisons

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