What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Roxana G.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Sep 2023
Really good product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I have used Zoom extensively and my clients sometimes use Teams. I find Google Meet intuitive and easy to use. I started using it because I moved my email to Google and it came with the suite. So I discontinued the Zoom subscription and I never really felt I missed it. But I probably wouldn't have gone for it on its own.
What is your favorite aspect of this product?
I love how easy it is to set up a call - it integrates smoothly with Google Calendar, of course. It's a good, solid product. I don't think it ever let me down.
What do you dislike most about this product?
That I need a second screen when I want to share. If I share from one screen only, I do not see my clients' faces and that reaction is important for me. So I have two screens now. That's why I can't say the product delights.
What recommendations would you give to someone considering this product?
Take the whole Google suite. It just makes life easier.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
Fernando P.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2023
Amazing product!!!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Integration with apps i.e otter. Live closed captions. Virtual backgrounds and visual effects. Jamboard. Reactions.
What is your favorite aspect of this product?
Polls, QA and transcripts
What do you dislike most about this product?
You can't send files in in-call messages
What recommendations would you give to someone considering this product?
Great product to do scrum and 1-1 meetings, sharing the screen with multiple options
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Hikaru T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2023
Google Meet is one of the programs we use the most
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is one of the programs that we use the most in my work area to meet with each of my clients and other company personalities. This program has been the meeting point to communicate regardless of the distance between users. This is the best option we have due to the visual quality and good management of its functions that this program does not offer. This program is one of the things that allows us to add more participants to the multiple audio or video calls that we make through this medium. In addition to the great advantage that this program has to collaborate with other Google applications such as Google drive.
What is your favorite aspect of this product?
I love the management and order that this program includes my work, since it is really easy to include the contribution of other Google programs, that is to say that I can automatically archive and expand my work to these other tools, Google Meet is a program of videoconferences where I meet with the vast majority of my clients and it is a real pleasure thanks to the comfort and quality that this program offers us, it is increasingly easier to interact and share information with each of the call participants thanks to the functions of this amazing program.
What do you dislike most about this product?
There are certain limitations of this program that bother me a bit and have interrupted my work, on one occasion I urgently needed to use this program and the computer I had at hand did not have Google Chrome since this browser is the main one compatible with this program, unfortunately there are other browsers where you cannot work with this program.
What recommendations would you give to someone considering this product?
Google Meet is one of the most important and recognized programs to perform this type of function, which is why I am not afraid to recommend this program since the reputation of this program speaks only of the quality of each of its functions and of the good integration that has to be manipulated in each of the videoconferences that are made by this means, it is worth working with this program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing