What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2023
Disappointing support
Likeliness to Recommend
Pros
- Continually Improving Product
- Respectful
- Includes Product Enhancements
Cons
- Less Reliable
- Less Performance Enhancing
- Inhibits Innovation
Nikhil J.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2023
good product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
good connectivity , and good to chat with friends
What is your favorite aspect of this product?
share the link to join meet
What do you dislike most about this product?
sometimes gets disconnected
What recommendations would you give to someone considering this product?
Definitely should try this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ankur Y.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Great product for formal/informal communication
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Provides a great range of features ; Audio VoIP calls, Video conferencing, recording, screen sharing, recording, remotely screen control, instant messaging, can form groups, search, can pin conversation etc.
What is your favorite aspect of this product?
I use it for Video conferencing and recording. It serves my utilities at best. No complaints about it.
What do you dislike most about this product?
To be honest, nothing to dislike about it but would be great if they can work on multi screen sharing feature
What recommendations would you give to someone considering this product?
One should use it for formal/informal communication. Provides all range of features what you are expecting from a communication tool. Great deal.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
