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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Hikaru T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Google Meet is one of the programs we use the most

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is one of the programs that we use the most in my work area to meet with each of my clients and other company personalities. This program has been the meeting point to communicate regardless of the distance between users. This is the best option we have due to the visual quality and good management of its functions that this program does not offer. This program is one of the things that allows us to add more participants to the multiple audio or video calls that we make through this medium. In addition to the great advantage that this program has to collaborate with other Google applications such as Google drive.

What is your favorite aspect of this product?

I love the management and order that this program includes my work, since it is really easy to include the contribution of other Google programs, that is to say that I can automatically archive and expand my work to these other tools, Google Meet is a program of videoconferences where I meet with the vast majority of my clients and it is a real pleasure thanks to the comfort and quality that this program offers us, it is increasingly easier to interact and share information with each of the call participants thanks to the functions of this amazing program.

What do you dislike most about this product?

There are certain limitations of this program that bother me a bit and have interrupted my work, on one occasion I urgently needed to use this program and the computer I had at hand did not have Google Chrome since this browser is the main one compatible with this program, unfortunately there are other browsers where you cannot work with this program.

What recommendations would you give to someone considering this product?

Google Meet is one of the most important and recognized programs to perform this type of function, which is why I am not afraid to recommend this program since the reputation of this program speaks only of the quality of each of its functions and of the good integration that has to be manipulated in each of the videoconferences that are made by this means, it is worth working with this program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Claudia S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Extremely effective if you are an online teacher

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

Easy to use, no time limit for sessions

What is your favorite aspect of this product?

It’s extremely easy to use and very convenient for online classes

What do you dislike most about this product?

Some of the tools are not that easy to use

What recommendations would you give to someone considering this product?

If you are a teacher use 2 screens

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Commodity Features

Ana V.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

need more features to maintain communication

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

the quality in the video

What is your favorite aspect of this product?

Most have a google account

What do you dislike most about this product?

not being able to chat after the call

What recommendations would you give to someone considering this product?

have a platform to send documents at the time of the video call

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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