What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Sourav S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
Fantastic product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is user-friendly and the interface is really good to use. No voice overlapping is there. Links can easily be created and shared.
What is your favorite aspect of this product?
There is no voice overlapping. The screen-sharing feature and the audio recording quality are commendable.
What do you dislike most about this product?
The screen-sharing feature on the mobile phones is not good.
What recommendations would you give to someone considering this product?
The product is much better than any other product in the market. Best product for facilitating communication within the organization.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Roxana G.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Sep 2023
Really good product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I have used Zoom extensively and my clients sometimes use Teams. I find Google Meet intuitive and easy to use. I started using it because I moved my email to Google and it came with the suite. So I discontinued the Zoom subscription and I never really felt I missed it. But I probably wouldn't have gone for it on its own.
What is your favorite aspect of this product?
I love how easy it is to set up a call - it integrates smoothly with Google Calendar, of course. It's a good, solid product. I don't think it ever let me down.
What do you dislike most about this product?
That I need a second screen when I want to share. If I share from one screen only, I do not see my clients' faces and that reaction is important for me. So I have two screens now. That's why I can't say the product delights.
What recommendations would you give to someone considering this product?
Take the whole Google suite. It just makes life easier.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
Fernando P.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2023
Amazing product!!!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Integration with apps i.e otter. Live closed captions. Virtual backgrounds and visual effects. Jamboard. Reactions.
What is your favorite aspect of this product?
Polls, QA and transcripts
What do you dislike most about this product?
You can't send files in in-call messages
What recommendations would you give to someone considering this product?
Great product to do scrum and 1-1 meetings, sharing the screen with multiple options
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity