What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Andrew B.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Sep 2023
Easy to use, reliable, and trustworthy product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Easy to use with Gmail which is a very popular email for our clients
What is your favorite aspect of this product?
Simple to schedule a meeting, has clear calls, and is reliable.
What do you dislike most about this product?
Can be pricey is you get any add-ons or upgrade services.
What recommendations would you give to someone considering this product?
I would suggest trying the free version and see how it works for your organization.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Caring
Evija P.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2023
Intuitive and overall great tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Integration with Google Workspace Security and Encryption Large Meeting Capacity
What is your favorite aspect of this product?
Intuitive and easy to use
What do you dislike most about this product?
could have more features
What recommendations would you give to someone considering this product?
it will become a part of your daily routine - simple and easy to use
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Dan P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
Easy to use and always works!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Breadth and scale of integrations across the Google universe!
What is your favorite aspect of this product?
It always works with no lag etc.
What do you dislike most about this product?
Nothing really!
What recommendations would you give to someone considering this product?
If you are all-in with Google then go for it; if not, then consider all options, but this will likely work for you
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
