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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Gabriel R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Google Meet completes our online business

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

There are certainly many video conference software out there, but we've kept Google Meet for a few years now due to its ease implementation to the other Google software/products we use. Its interface is also sophisticated with a rich and modern quality that makes meetups quite enjoyable. And it's also available in both app and through a web browser, so users who may not have it installed don't need to download anything, jst head to the Google Meet site address.

What is your favorite aspect of this product?

The ability to meet online with others though both a desktop or on the mobile app while traveling.

What do you dislike most about this product?

I can't think of any. It is always good to have a strong internet and wi-fi connection though.

What recommendations would you give to someone considering this product?

If you're looking to have meetings with others while they are on the go or in busy and loud surrounding, Google Meet will implement its software by enhancing its clear voice technology or offer closed captioned. For any needs this meetup software can take on any environment and you'lll get your work done :)

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Parveen C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great product for office meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google calendar integration works best with google meet. You can share your screen, have chat window at same time. Better quality of audio and video calls

What is your favorite aspect of this product?

I use it for office informal meetings. Great quality, can record my sessions.

What do you dislike most about this product?

Sometimes it gets disconnect, so should work on that, but overall a great product.

What recommendations would you give to someone considering this product?

One should use it for office formal/informal meetings, a great deal package-wise

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Agata Z.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Well integrated with other Google products

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

Easier to use, when Google products are primarily used by the organization

What is your favorite aspect of this product?

Compatibility with other Google products

What do you dislike most about this product?

Less features than other similar software

What recommendations would you give to someone considering this product?

I would highly recommend it if Google products are used throughout the organization

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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