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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

mona m.

  • Role: Consultant
  • Industry: Apparel
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2023

Absolutely fantastic product from Google king

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I like the fast vedio sharing options are different options during instant messaging like reminder option so that Google would remind me that If I have agreed some one to meet at 6:00 a.m

What is your favorite aspect of this product?

It's quick vedio sharings even long and heavy files and also share easily,file transfer is 100 percent safe and quick

What do you dislike most about this product?

I don't dislike anything

What recommendations would you give to someone considering this product?

Some one who try this should buy it's paid plans as they are efficient use of money with best services ever

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Evan S.

  • Role: Consultant
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

There are better options

Likeliness to Recommend

5 /10

What differentiates Google Meet from other similar products?

It is apart of the google suite

What is your favorite aspect of this product?

It blends nicely with other google products

What do you dislike most about this product?

It does not blend nicely with non-google products.

What recommendations would you give to someone considering this product?

I would recommend choosing a different software

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Saves Time

Koji M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Google Meet has met my expectations

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is the program that has provided us with the best tool in its free version. In addition to its quality prevailing in each of the meetings we hold, there are more than many users that we can include for our work department meetings without any problem. and each of them has the ability to participate and interact as much as possible with each of the dynamic tools within the conversion that this program offers us, this seems incredible to me and keeps us connected in each of the company's projects, One of the biggest benefits we have received from this program is better collaboration among colleagues.

What is your favorite aspect of this product?

How easy and rewarding it is to be able to access any of my mobile devices to start a section in this program to communicate immediately with each of my coworkers, as well as discuss multiple topics and solutions for my work. With Google Meet we have the great ability to start a chat where we can exchange files and company work in each of its original formats without problems, I am very satisfied with the experience and skills that I have acquired with this program and I hope to continue using it for many more years.

What do you dislike most about this product?

I would very much like this program to have a couple of functions to improve and expand its capabilities, one of them would be to implement an immediate translation system for each of the messages that may arrive in another language, it can be annoying to leave the program to search a translator, as well as expanding its aesthetic customization functions, such as editing the image or background color and visual effects in each of the messages.

What recommendations would you give to someone considering this product?

Google Meet is one of the most popular and efficient programs for video conferencing and training on the web, since the functions of this program are created to improve the experience of each of the users who want to interact and integrate into each of the video calls. With your co-workers or with powerhouse clients on the web, this amazing and effective program is worth recommending.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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