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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Everett M.

  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

A must have for inter-regional communication!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meets integrates with my company platforms. The ability to schedule meeting times, link them to my Google Calendar, and then mark which files and attachments that I will be using from my Google drive, is flexibility that I have not seen elsewhere. This makes operating a mid-size solar installation firm (that operates across 5 states) so much easier.

What is your favorite aspect of this product?

The ability to create and share links for meetings is what stands out for me personally. There are other meeting applications that simply cannot measure up to the user friendly aspect of Google meets. The fact that I can quickly send a link, or even create a new meeting and have it notify so many people in my company on short notice, has helped us in binds when communication within my company has not been the best. This created circumstances that have saved my company, in being able to communicate so quickly (on short notice) in these hard economic times.

What do you dislike most about this product?

Compared to other web-meet software that my company has used in the past, one of the biggest aspects that I wish would change, would be the fact that you cannot see everyone in the meeting. The program only allows you to see 3-4 rows depending on your screen size, but does not have a scroll function like other web-meet software. The only way to move someone into view who you can't see in the given rows, would be for them to talk(which then moves them to the front of the queue). So either they are randomly within view of the first few rows, or they are lost in the ether of the meeting.

What recommendations would you give to someone considering this product?

This product stands out. If your company/firm uses any other Google software, Google Meets is like the cherry on top of a sundae. It allows for clear communication through the calendar, provides 95/100% of a seamless meeting atmosphere( other than the fact you cannot scroll to see all members depending on size) and has capacity for integration from your Google Drive. If you are looking for a very USER-FRIENDLY software to help add to your company's productivity, by eliminating platform minutia, then I would highly recommend Google Meets Business.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Harshal G.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Efficient video conference, reliable communication

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Integration with Google Workspace, Ease of access, Large-Scale Webinars.

What is your favorite aspect of this product?

Ease of access

What do you dislike most about this product?

File Sharing Limitations, Recording Restrictions

What recommendations would you give to someone considering this product?

Use Google Calendar to schedule and send invitations for meetings, before hosting important meetings or events, conduct test meetings to ensure that your audio, video, and screen sharing work as expected. Provide feedback to Google about your experience.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Andrea N.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

I really love it, I use it for everything

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

That you doesn’t need to download the app to use it

What is your favorite aspect of this product?

That it is on the web

What do you dislike most about this product?

That you create a limited time for the basic package

What recommendations would you give to someone considering this product?

Make the free meeting time a little bit longer, uñ to 2 hours

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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