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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Sakshi K.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Google meet can connect lot of people at same time

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Ease of usage.

What is your favorite aspect of this product?

Quality of video and audio

What do you dislike most about this product?

Nothing as such to dislike

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Nivina J.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2023

video conferencing tool with high quality video.

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

Integgeration with entire google suite

What is your favorite aspect of this product?

User friendly interface

What do you dislike most about this product?

Nothing to dislike. It makes scheduling and joining meetings incredibly convenient.

What recommendations would you give to someone considering this product?

the high-quality video and audio, along with the screen sharing and collaborative features, ensure productive and efficient online meetings.It’s easy to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Carl O.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Better than all competitors

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I love simplicity, and I have used other well-known competitors, and Google Meet has by far the best UI and UX.

What is your favorite aspect of this product?

The ease with which I can create a meeting directly from my Google calendar, and then invite collaborators to it, whether they are internal or external. My favourite part is how easily I can join meetings though, as I find this experience to be very clunky with other providers.

What do you dislike most about this product?

If I had to critique, it would be the time it takes to received a meeting recording, as sometimes I have to wait upwards of an hour to receive this.

What recommendations would you give to someone considering this product?

If you use Google for your emails, then without a doubt Google Meets should be part of your daily life.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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