What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Júlio C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Excellent product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Design, it's all within one suite, called Workspace. It wouldn't be a matter of differentiation, but rather of preference and simple usability, which is the case with Meet
What is your favorite aspect of this product?
Simplified, intuitive layout
What do you dislike most about this product?
More interaction options and maybe even something close to a chat channel with discord or slack, for better integration with the team
What recommendations would you give to someone considering this product?
Total Recommendation
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Respectful
Kamal Kishore C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
"Easy to connect with People"
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Faster to make link to connect with different people as compared to other products
What is your favorite aspect of this product?
First the caption thing in google meet is so awesome and faster to make links to connect with different people
What do you dislike most about this product?
File sharing is not there in google meet which is a major issues.
What recommendations would you give to someone considering this product?
Great product easy to use , should have to use this product to make meet between people.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Sacide T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2024
Great Video Conferencing Tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It works great in browsers, you rarely need the actual app, especially on desktop.
What is your favorite aspect of this product?
I especially like the chat function and how you can tag someone specifically.
What do you dislike most about this product?
I dislike the recording function, it does not work as in other video conferencing tool.s
What recommendations would you give to someone considering this product?
I would recommend them to use this product on Google Chrome and also as part of Google Workspace.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
