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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Swati M.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Easy to incorporate it into my work routine.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

I have tried nearly every video tool out there, but that one can win every time, thanks to the use of google calendar. Zoom compels me to create a link, copy it, and paste it into an invitation. With this, i have to simply press a button that says add video conferencing, and everything just works. It is the most productive tool on the planet, as it eliminates those little micro tasks and makes the process of creating an invitation ultra-sm.

What is your favorite aspect of this product?

I think the companion mode feature is the best feature, in my opinion; once i am in the office conference room, i can join the meeting on my laptop with companion mode on and show a google slide deck, which makes me feel a lot more confident during a presentation, and i can see my notes and the listeners simultaneously. The presentation tools are also very good, and i can present a google slide deck in the middle of a meeting, which makes me feel more confident when.

What do you dislike most about this product?

I hate the few customization choices of recording layouts. Whenever you record a meeting, you are virtually recording the person0speaking and the presentation, but you cannot create the custom look or the grid structure of the final video file.

What recommendations would you give to someone considering this product?

When you work within the google workspace, it should certainly take advantage of all your meetings. The convenience aspect is unparalleled, and it works wonderfully on all devices. It is a serious suggestion to any present-day office team.

Pros

  • Caring
  • Generous Negotitation
  • Over Delivered
  • Trustworthy

Nitish K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2026

Google Meet - Reliable Video Conferencing Tool

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The most beneficial feature of using google meet is its integration with google ecosystem like google chat, email. We can directly join meetings from google calendar. We don't need to install any software to join any meeting like zoom. It's UI is quite clean and compact.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is joining meeting effortlessly from gmail.

What do you dislike most about this product?

- Less powerful meeting controls - collaboration tools are too basic - Fewer customization and engagement options compared to its competitor

What recommendations would you give to someone considering this product?

Go for it if you - Already use any Google Workspace (Gmail, Calendar, Drive, etc.) - Want something quick and easy to set up with minimal learning curve - Need a reliable free option for regular or short meetings

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Ahil T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

One of the most comfortable video meeting tool!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is a go to application for meeting outside the organisation for its ease of use and wide visibility

What is your favorite aspect of this product?

It does not require any installation to schedule and attend meetings.

What do you dislike most about this product?

Though it is integrated well with Google workspace, there are better individual applications that serve different purposes better than Google meet. But this is not a complaint.

What recommendations would you give to someone considering this product?

It is completely free to use and has a wide reach so it is one of the most comfortable tools for a quick video meeting. If you are in already in Google ecosystem, Google meet is a natural choice.

Pros

  • Security Protects
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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