What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Aman P.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
What a way for formal communication
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It provides a great range of features including Audio call VoIP, video calls in groups, file transferring,searching , instant messaging etc
What is your favorite aspect of this product?
I use it for daily standup meeting, ad discuss daily project things over audio VoIP.
What do you dislike most about this product?
To be honest, I hardly dislike anything about it but they should add remote control, and multi screen sharing feature.
What recommendations would you give to someone considering this product?
One should use it for their daily communication. It will definitely enhance the productivity of the team.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Effective Service
Jogendra S.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
This product is very easy to use.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The product service is very good. And you will not face major issues with services.
What is your favorite aspect of this product?
This is great and easy to use so I strongly recommend this because it's a pocket friendly app.
What do you dislike most about this product?
There is nothing to dislike.
What recommendations would you give to someone considering this product?
You can use it for your business and personal use.
Pros
- Trustworthy
- Efficient Service
- Caring
- Fair
Luis V.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2026
Great value for the money and easy to use
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The integration with your own domain creates an easy way to manage your organization, an the email management is so intuitive that it does not require a dedicated admin
What is your favorite aspect of this product?
You can control each module activation per user, allowing a better control but you must keep in mind that the availability of each module depends of your current plan.
What do you dislike most about this product?
They do not include all features from the starter plans, the record call functionality is not present on starter plan while in other brands is a default function.
What recommendations would you give to someone considering this product?
If the budget is an issue you cant begin with the starter plan, like 6 USD per user /month, but you must check if all functionalities are included on that plan. Also if you need a complete suit to integrate to your own domain is a perfect ecosystem to manage users, email and meetings.
Pros
- Trustworthy
- Respectful
- Client Friendly Policies
- Fair
