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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Anthony K.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

reliable tool for online surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easy to build and launch forms in minutes, collect responses instantly

What is your favorite aspect of this product?

Real-time Collaboration on a form

What do you dislike most about this product?

it had limited design on the form

What recommendations would you give to someone considering this product?

Using google form simplifies surveys and i would recommend it

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Caring

Frank G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Easy to use for building forms.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's simple to use and reliable.

What is your favorite aspect of this product?

Fully customizable.

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Affordable.

Pros

  • Helps Innovate
  • Unique Features
  • Client's Interest First
  • Appreciates Incumbent Status

Pawan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Simple and Reliable Tool for Quick Data Collection

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for its free access, real-time collaboration, and effortless integration with other Google Workspace apps like Sheets and Drive

What is your favorite aspect of this product?

Its simplicity and ease of creating and sharing forms within minutes is the best part.

What do you dislike most about this product?

The limited customization and design options make the forms look very basic compared to other tools.

What recommendations would you give to someone considering this product?

If you need a free, easy-to-use tool for surveys, quizzes, or data collection—with seamless Google integration—Google Forms is a great choice, but don’t expect advanced design or branding options.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Most Popular Google Forms Comparisons

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