What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Anthony K.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
reliable tool for online surveys
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easy to build and launch forms in minutes, collect responses instantly
What is your favorite aspect of this product?
Real-time Collaboration on a form
What do you dislike most about this product?
it had limited design on the form
What recommendations would you give to someone considering this product?
Using google form simplifies surveys and i would recommend it
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Caring
Frank G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Easy to use for building forms.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's simple to use and reliable.
What is your favorite aspect of this product?
Fully customizable.
What do you dislike most about this product?
No dislike
What recommendations would you give to someone considering this product?
Affordable.
Pros
- Helps Innovate
- Unique Features
- Client's Interest First
- Appreciates Incumbent Status
Pawan S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2025
Simple and Reliable Tool for Quick Data Collection
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms stands out for its free access, real-time collaboration, and effortless integration with other Google Workspace apps like Sheets and Drive
What is your favorite aspect of this product?
Its simplicity and ease of creating and sharing forms within minutes is the best part.
What do you dislike most about this product?
The limited customization and design options make the forms look very basic compared to other tools.
What recommendations would you give to someone considering this product?
If you need a free, easy-to-use tool for surveys, quizzes, or data collection—with seamless Google integration—Google Forms is a great choice, but don’t expect advanced design or branding options.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Inspires Innovation