Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Electronic Signatures

81

Field Configuration and Customization

81

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Jessica A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Google Forms: The Unsung Hero of Productivity

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I love the fact that it is free. You do not have to pay any subscription fees Google Forms is super user-friendly, even for newbie or non techy. Creating forms is the easiest thing Responses are collected in real-time, making it perfect for live events, surveys, or feedback collection Works on any device with a browser

What is your favorite aspect of this product?

The interface is simple and intuitive, so anyone can create surveys, quizzes, or registration forms without needing technical skills Responses flow directly into Google Sheets, making analysis and reporting effortless Multiple people can edit or review a form at the same time, which is perfect for teams, classrooms, or organizations working together It is completely free with unlimited forms and response

What do you dislike most about this product?

You can’t fully brand forms with custom fonts, layouts, or professional themes The fact that you must be online to fill out forms Navigating responses in google sheet can be a pain

What recommendations would you give to someone considering this product?

Don't overcomplicate your form. Keep it simple. Break up long forms into sections to make it easier for respondents Test your form before sharing it to ensure everything works as expected Connect your form to Google sheets for automatic data collection and analysis

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shailesh S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2026

The easiest way to colab and data collection

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

As I mentioned, we switched from MS Form to GForm because GForm is more easy to share and get data. We integrated GForm to GSheet for our reporting and achieved to get a live reporting as an when a user input through GForm is received.

What is your favorite aspect of this product?

The easiest way to colab and data collection

What do you dislike most about this product?

Nothing I can think of as of now,

What recommendations would you give to someone considering this product?

Nothing I can think of as of now,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manoj R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2026

Google form stands first

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It’s user interface and auto sync

What is your favorite aspect of this product?

Auto sync when the form is filled

What do you dislike most about this product?

No dislikes for now

What recommendations would you give to someone considering this product?

Considerable product for all sectors

Pros

  • Helps Innovate
  • Client Friendly Policies
  • Acts with Integrity
  • Continually Improving Product

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171