What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Sidharth r.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
Clean and minimal for a great user experience
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I do care about user experience and google forms is surprisingly great at it. it is the best because it is known. the only difference is that people aren’t scared of it. they know how to use it. there’s no weird pop-ups, no confusing layouts. it means it’s a clean path from the first question to the submit button.
What is your favorite aspect of this product?
I like how it can auto-adjust for different forms of screen sizes. it’s as good on a tablet as it is on a desktop. You can even add a progress bar, which is a nice feature for longer surveys so people don’t abandon the questionnaire. I also think the form building interface is really snappy and reacts to my clicks.
What do you dislike most about this product?
It has no back button for the user if they switch to a different section, which may be cumbersome in case they figured out they made a typing error.
What recommendations would you give to someone considering this product?
For the best completion rate, use this it’s the simplest tool for your audience to engage with.
Pros
- Saves Time
- Altruistic
- Generous Negotitation
- Transparent
Tohik K.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
No more messy email chains for project feedback
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Make it easy for them to share feedback in one place i used to get feedback by email and it was hell trying to organize. google forms is best because it enforces one structure on all users the difference is the consistency. I now have a tidy spreadsheet instead of twenty diff emails formatted differently. it has improved my project management process drastically.
What is your favorite aspect of this product?
The Grid question type is great for comparing multiple vendors or options. i also love that i can embed that form straight into our internal portal. it’s really convenient for the crew. I love the way it timestamps everything because I can see, right down to the second, when everyone submitted their thoughts. it keeps everyone accountable.
What do you dislike most about this product?
It can seem a little clinical or corporate in nature. it lacks the warm or creative feel some other builders provide.
What recommendations would you give to someone considering this product?
This is essential for any project manager. it converts messy feedback into valuable data in only a few clicks.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Saves Time
Kiran R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2026
Simple and effective for internal company use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
For everything from lunch orders to hardware requests we use this. we find that out of everything available to us, it is the best since everyone already has a google account, and you're able easily manage permissions. the difference is the integration. which is a lot better than emailing && tracking replies in a thread. it puts everything in one place.
What is your favorite aspect of this product?
I absolutely love the option to add collaborators with "view only" for the results. it allows managers to visualise the data without accidentally destroying them form. you can easily set up the dropdown menus and data will remain consistent. i also like the auto-complete (where it makes sense) in some of the fields, which is a nice feature that gives it a bit more smarts than just an old html form.
What do you dislike most about this product?
The form isn't yet complete with a couple of advanced logic features that are not present (ability to do number calculations within the visible part.) you'll need to perform that in the spreadsheet afterwards.
What recommendations would you give to someone considering this product?
If you are already on google workspace, this is no-brainer. it just fixes so many little admin things, for free.
Pros
- Inspires Innovation
- Over Delivered
- Helps Innovate
- Continually Improving Product
