What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Rudra s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
Especially suitable for simple polls and votes
Likeliness to Recommend
What differentiates Google Forms from other similar products?
For quick decision making in my office, this is the best. Vs. A long email thread, a google form is so much cleaner. It's the best because it gives a clear winner, instantly. I use it for everything from "where to go for lunch" to "which logo do you prefer." it can accommodate everyone's opinion since all of these are organized and easily seen. 3. It's a huge tool for team collaboration and transparency.
What is your favorite aspect of this product?
I love how easy it is to share the results to everyone after they vote - you just tick a box and they can get to see the summary. "short answer" field is great for allowing people to add their own suggestions. I love how the whole design is so clean and modern too. I think that is also why people actually respond to my polls now.
What do you dislike most about this product?
The mobile app version (within the browser) can be a little bit fiddly when you are trying to drag and drop the questions to reorder them. It works better on a desktop to build the forms.
What recommendations would you give to someone considering this product?
It is a simple, effective, and fun tool to use. I highly recommend it for any group that needs to make decisions quickly and wants to keep things organized. It's a total life saver.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Cons
- Less Efficient Service
Prince R.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Mar 2026
Google form - The form of the organisation
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms are easy and convienient option to take part in daily professional life.
What is your favorite aspect of this product?
The feature of creating short quizes are very amazing aspect of this form
What do you dislike most about this product?
Sometimes the forms gives technical issue and the stored data get lost.
What recommendations would you give to someone considering this product?
Yes definitely they should consider this as it helps in learning and assessment phases of an organisation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Sushant C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
no nonsense form builder that works
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Forms google wins because it doesn't have the clutter of pro features that i won't ever use. google forms is the best because it is lightweight, and it loads fast even with slow connection speeds. i use google forms for everything from internal employee surveys to customer satisfaction polls. the fact that i can see result of the form as a pie chart instantly is a huge benefit to quick presentations. google forms is the most straightforward tool i've found in everything i do.
What is your favorite aspect of this product?
I really like the ease of sharing. i can just send a link, an email, a qr code even. the interface for adding questions is very smooth, just drag and drop to recap things. the ability to add collaborators on means that my whole team can pitch in on the wording. it's also nice that this automatically saves as i type, so i never lose stuff that was there. it's so sleek it makes you forget we get this for free.
What do you dislike most about this product?
I hate that you can't easily make payments via form. you have to set up third-party add-ons which can be a bit clunky to set up and don't always work perfectly.
What recommendations would you give to someone considering this product?
It is the best entry level form builder out there. if you need to get a survey live in minutes, this is your best bet. i use it every week, and have never failed with it once.
Pros
- Helps Innovate
- Saves Time
- Altruistic
- Reliable