What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Dinesh K.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2026
Best tool for short surveys and capturing data
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It is fully free if you have a Google account and does not require any installation
What is your favorite aspect of this product?
It is very easy to create and run surveys. It also serves as an excellent tool in recruitment for collecting candidate information and resume because almost everybody have a Google account
What do you dislike most about this product?
The Branching is not very extensive and is not suitable for complex workflows
What recommendations would you give to someone considering this product?
Google forms is very versatile and has a wide range of applications and not just for surveys. And the best part is it is free and easy to use. If you already in Google workspace, you dont have the need to pay for survey tools unless you have some specific need
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Includes Product Enhancements
Godson B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
Great for basics and fully free!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google's ecosystem makes it a powerful tool and its free.
What is your favorite aspect of this product?
It is one of the most simplest Online review tools and doesn't require sign up to fill forms
What do you dislike most about this product?
Main drawback is that, it's conditional logic is very basic and does not support usually complex workflows. Also, in case the responder need to upload a document, then he/she needs to sign in with their Google account
What recommendations would you give to someone considering this product?
If you are looking for a tool that is more professional and can handle Complex workflows, Google forms may not be top choice. But if you are in google ecosystem and need something quick and free, Google Forms is one of the best.
Pros
- Helps Innovate
- Reliable
- Continually Improving Product
- Performance Enhancing
Anshu R.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2026
a great way to collect feedback.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms is superior as compared to the others due to the fact that it does not require one to create an account in order to fill in the form. the idea of creating less friction is an easy concept that has been mastered by Google as compared to the other sites. the more friction you eliminate, the higher the response rate will be.
What is your favorite aspect of this product?
i love the types of questions that you can add. the "date" picker and the time picker are really handy when it comes to scheduling. i also like that you are able to see individual responses or an overall summary, this is an incredibly versatile tool that can be utilized to do almost anything that can be thought of.
What do you dislike most about this product?
there is no inherent mechanism to save a form and complete later as a user. when closing the tab, the user will typically have to recreate the entire questionnaire, which can be maddening with lengthy surveys.
What recommendations would you give to someone considering this product?
when you would prefer to receive more replies and simplify matters, employ a google form. it is the easiest and most effective tool on the internet to use as a means of collecting information in a fast and hassle-free way.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features