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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sumit V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Smart Solution for Survey

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is very fast and light weight , can be accessible on low internet speed also

What is your favorite aspect of this product?

It is very user friendly and can be accessible if you have low internet also.

What do you dislike most about this product?

Option not to edit the response once submitted .

What recommendations would you give to someone considering this product?

If someone wants to take feedback , reviews from the team then this is the best product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Imaya Segara G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic product! But Cost High.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

With Google Forms, you can create and analyze surveys right in your mobile or web browser—no special software required. You get instant results as they come in. And, you can summarize survey results at a glance with charts and graphs.

What is your favorite aspect of this product?

swift and fast.

What do you dislike most about this product?

Cost could be less

What recommendations would you give to someone considering this product?

try to provide free usage for polling time.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Laura I.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

The easiest survey tool on the market

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I think the ease of use is their biggest differentiator.

What is your favorite aspect of this product?

Anyone can use it, don't need any experience on survey softwares.

What do you dislike most about this product?

This forms are not very much aesthetic. They feel pretty basic.

What recommendations would you give to someone considering this product?

Use it if you need something simple, cheap and easy to use.

Pros

  • Reliable
  • Effective Service
  • Fair
  • Enables Productivity

Cons

  • Commodity Features

Most Popular Google Forms Comparisons

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